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Phlebotomist / Patient Services Representative

GTT

Nanuet, NY

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JOB DETAILS
SKILLS
Biology, Clinical Data, Clinical Laboratory, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Data Quality, Driver's License, EMT-Paramedics, Financial Services, Fortune 500 Customers, Healthcare, Healthcare Providers, Laboratory Testing, Leadership, Medical Assistance, Medical Records, Multitasking, On Call, Patient Care, Phlebotomy, Procedure Development, Retail, Safety Standards, Sample/Specimen Processing, Specimen Collection, Specimens/Samples, Staff Requirements, Time Management
LOCATION
Nanuet, NY
POSTED
10 days ago
Primary Job Title:
Phlebotomist / Patient Services Representative II
Alternate / Related Job Titles:
Patient Services Representative II (PSR II)
Senior Phlebotomist
Clinical Phlebotomy Specialist
Patient Care Phlebotomist
Location & Onsite Flexibility:
Nanuet, NY
Onsite – Patient Service Center / In-Office Phlebotomy locations
Contract Details
Position Type: Contract
Contract Duration: 3 months
Start: As Soon As Possible
Pay Rate: $19.85 – $21.80/hour
Schedule:
Monday–Friday 8:00 AM – 4:00 PM
Alternate Saturdays 8:00 AM – 12:00 PM
Overtime / On-Call:
May include weekends, holidays, on-call, and overtime based on staffing needs
Travel:
Required to support multiple Patient Service Center and in-office locations as needed
Position Summary
The Patient Services Representative II (PSR II) serves as the face of the organization to patients and plays a critical role in specimen collection and patient experience. This position is responsible for drawing high-quality blood samples, preparing specimens for testing, and ensuring a professional, safe, and compassionate environment while maintaining confidentiality and accuracy of patient information.
Key Responsibilities
  • Perform daily activities accurately and on time under the direction of the area supervisor
  • Draw blood specimens skillfully and safely, including pediatric, geriatric, and capillary collections
  • Perform both clinical and forensic specimen collection and processing
  • Verify patient demographics, initials, and obtain patient signature post-venipuncture to confirm correct labeling
  • Prepare specimens for laboratory testing following established procedures
  • Maintain accurate records and required documentation
  • Promote a safe, professional, and patient-focused environment
  • Demonstrate leadership behaviors, process excellence, and strong customer focus
  • Communicate openly with patients, peers, and supervisors
  • Travel between assigned locations and adapt to changing schedules as business needs dictate
Required Skills & Qualifications
  • Ability to deliver quality, error-free work in a fast-paced environment
  • Ability to work independently with minimal on-site supervision
  • Excellent phlebotomy skills and patient interaction abilities
  • Strong customer service and communication skills
  • Ability to handle multiple priorities in a high-volume setting
  • Sound judgment and decision-making based on established procedures
  • Reliable transportation, valid driver’s license, and clean driving record (if applicable)
  • Commitment to company policies, safety standards, and professional dress code
Education & Experience
  • High School Diploma or equivalent required
  • Medical Assistant or Paramedic training preferred
  • Phlebotomy certification preferred (required in CA, NV, WA; not required in NY)
  • 3+ years of phlebotomy experience required, including pediatric and geriatric collections
  • Minimum 2 years in a Patient Service Center environment preferred
  • Customer service experience in retail or service environments preferred
  • Keyboarding and data entry proficiency required
Training
Training locations may vary based on trainer availability.
Benefits
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) Retirement Plan
About the Company
A leading provider of diagnostic information services, empowering healthier lives through insights drawn from the world’s largest clinical laboratory database. The organization supports patients and healthcare providers globally with a strong commitment to quality, inclusion, and innovation.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. We value diverse and inclusive workplaces and partner with Fortune 500 organizations across healthcare, life sciences, technology, financial services, utilities, and retail throughout the U.S. and Canada.
Job Number: 26-01534
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About the Company

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GTT