Phlebotomist II

Job Title: Phlebotomist II
Job Location: Neenah, WI
Job Duration: 3+ Months (Possible Extension)

Shift: Mon – Fri, 09:30 AM – 06:00 PM

Job Description:

· The Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.

· The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

· The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

· The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

· Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Key Responsibilities:

· Perform daily activities accurately and on time under the direction of the area supervisor.

· Maintain a safe and professional environment.

· Perform with confidence both forensic and clinical specimen collection and processing duties, following established practices and procedures.

· Perform verification of patient demographic information and initials, including patient signature post-venipuncture, to verify tubes were labeled in their presence and that the name on the label is correct.

· Maintain required records and documentation.

· Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements:

·         Ability to provide quality, error-free work in a fast-paced environment.

·         Ability to work independently with minimal on-site supervision.

·         Excellent phlebotomy skills, including pediatric and geriatric.

·         Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.

·         Committed to all policies and procedures, including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.

·         Must be able to make decisions based on established procedures and exercise good judgment.

·         Must have reliable transportation, valid driver’s license, and clean driving record, if applicable.

·         Travel and flexible hours required to work multiple locations and cover Patient Service Center/In-Office Phlebotomy locations with minimal notice.

·         Capable of handling multiple priorities in a high-volume setting.

·         Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.

 
Required Education:

·         High school diploma or equivalent is required.

·         Medical training: medical assistant or paramedic training preferred.

·         Phlebotomy certification preferred (Required in California, Nevada, and Washington).

 
Work Experience:

1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

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