Pharmacy Technician

PHARMACY TECHNICIAN

FLSA: NON-EXEMPT

Duties/Responsibilities:

• Prepare, label, and package medications accurately under the supervision of a licensed pharmacist while processing prescriptions and refills to maintain complete and accurate patient records.
• Mix or compound medications as necessary, following established protocols and safety guidelines.
• Operate and maintain pharmacy equipment essential for the preparation and dispensing of medications.
• Monitor medication stock levels to ensure availability, reorder supplies as needed, and help stock shelves by checking expiration dates and quantities on hand.
• Verify patient eligibility for Medicaid, HCHCP, and other third-party payers, while pulling and replacing filed prescriptions needing refills and performing other filing tasks as required.
• Answer phone calls, responding to routine inquiries from physicians, nurses, and patients, and refer more complex questions to the pharmacist.
• Greet patients, accept prescriptions, and provide basic information regarding medications and pharmacy services.
• Assist patients with insurance claims, billing issues, and applications for medication assistance programs.
• Accurately enter prescription and patient data into pharmacy systems, ensuring organized records for prescriptions, transactions, and regulatory compliance.
• Support the submission of insurance claims and resolve discrepancies with payers.
• Ensure proper storage and handling of medications, including controlled substances, to maintain quality and compliance.
• Conduct quality assurance (QA) and quality control (QC) activities, keeping records of statistical data, and alert pharmacists to potential stock shortages or increased usage trends.
• Assist with drug recall procedures and maintain proper documentation for compliance-related activities.
• Adhere to all federal, state, and local regulations governing pharmacy operations.
• Perform additional tasks as needed to support the centers.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
• Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.

Education and Experience:

• High School Diploma or equivalent is required.
• Pharmacy Technician diploma is required
• Pharmacy Technician transcripts is required.
• Valid Florida Pharmacy Technician State License.
• BLS is required within three months of hire.

Physical Requirements:

• Ability to stand for long durations while filling prescriptions and consulting with patients.
• Must be able to lift up to 25 pounds at times.
• Manual dexterity to handle small objects, such as pills, and operate dispensing equipment accurately.
• Must be able to travel to various center locations as required.