Pharmacy Benefits Support Specialist
CornerStone Staffing
Las Vegas, NV
Pharmacy Benefits Support Specialist
Location Las Vegas, Nevada | Onsite
COMPENSATION & SCHEDULE
• $20-$22 per hour
• Schedule: 8 hour shift between 7a-7p PST (weekend/Holiday rotations required)
ROLE IMPACT
The Pharmacy Benefits Support Specialist ensures patients and pharmacy partners receive accurate, timely support related to prescription benefits and claim inquiries. This role drives first-contact resolution, maintains compliance with healthcare regulations, and delivers a professional, patient-centered experience across phone, email, and chat channels. Success is defined by accuracy, efficiency, and clear communication in a high-volume healthcare support environment.
Key Responsibilities
• Serve as the primary point of contact for patients and pharmacy partners via phone, email, and chat
• Research and resolve prescription claim issues, benefit questions, and coverage inquiries
• Support prior authorization and benefits-related requests with accurate documentation in internal systems
• Clearly explain pharmacy benefit information, coverage details, and next steps to patients
• Escalate complex or sensitive cases to appropriate internal teams for resolution
Licenses & Certifications
• Active Pharmacy Technician (Pharm Tech) license required
• High School Diploma or GED required
Clinical Skill Set
• Pharmacy benefits support and insurance verification
• Prescription claim review and resolution
• Prior authorization processing
• Healthcare documentation and case management systems
• HIPAA compliance and patient confidentiality standards
• Multichannel patient communication (phone, email, chat)
Preferred Skills
• Experience supporting pharmacy benefits, insurance verification, or healthcare claims
• Familiarity with CRM, ticketing, or case management systems
• Bilingual communication skills
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
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About the Company
CornerStone Staffing
CornerStone Staffing has tenured recruiters in Texas and Arizona who work with qualified job seekers in Texas, Arizona, Indiana, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, and Florida to help support both in-office and work from home positions for the best companies in the United States.
CornerStone Staffing’s team of experts are the industry leaders in consulting companies on in-office and work from home hiring strategies so whether you need a great job or highly qualified talent, contact CornerStone Staffing’s recruiters in Dallas, Fort Worth, Houston or recruiters in Phoenix, AZ today.