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Peer Supervisor (Management Analyst III)

Aroha Technologies

New Castle, DE

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JOB DETAILS
SALARY
$25–$30 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Administrative Skills, Arabic Language, Communication Skills, Content Management Systems (CMS), Customer Service Systems, Data Entry, Documentation, English Language, Farsi Language, File Maintenance, File Management, Healthcare, Korean Language, Lift/Move 25 Pounds, Mail Services, Medi-Cal, Medicaid, Medicare, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multilingual, Multitasking, Physical Demands, Presentation/Verbal Skills, Regulations, Regulatory Compliance, Time Management, Track Customer Issues, Vietnamese Language, Writing Skills
LOCATION
New Castle, DE
POSTED
30+ days ago

Job Title: Peer Supervisor (Management Analyst III)

Location: New Castle, DE (Onsite at Fernhook with travel across DE)

Pay: $25.00 – $30.00 per hour

Job Type: Full-time, Contract (1 year)

Shift: 1st Shift | Monday – Friday (40 hours/week)

Job Summary

The Division of Substance Abuse and Mental Health (DSAMH) is seeking a Peer Supervisor to serve as a vital link between our frontline Peer Support staff and program leadership. This role is designed for a seasoned recovery professional who can provide guidance, coordination, and operational support to peer teams operating across all three Delaware counties.

As a Management Analyst III, you will not just supervise; you will ensure the integrity of our community services by conducting field visits, managing documentation, and coordinating the logistics that allow our Peer Specialists to succeed in the field.

Key Responsibilities

  • State-Wide Supervision: Oversee peer staff across New Castle, Kent, and Sussex counties through weekly telephone check-ins and bi-weekly in-person site visits.
  • Operational Liaison: Serve as the primary communication bridge between peer staff and organization leadership.
  • Logistics Coordination: Manage and review transportation needs for peer teams to ensure community members are reached effectively.
  • Documentation & Reporting: Maintain detailed logs of all supervisory contacts, field visits, and team communications.
  • Administrative Support: Escalate staff concerns or performance issues to Site Managers (this role focuses on support and coordination rather than disciplinary action).
  • Quality Assurance: Ensure the efficient delivery of services and adherence to the Mobile Bridge Program standards.

Minimum Qualifications

  • Certification: Must be a Certified Peer Recovery Specialist (CPRS).
  • Experience: Minimum of 5 years of professional experience in the Mental Health and Substance Use Disorder field.
  • Mobility: Must possess a Valid Driver’s License and be willing to travel to various sites throughout the state.
  • Communication: Strong proficiency in email communication, telephone etiquette, and professional documentation.
  • Leadership: Proven ability to mentor staff and navigate complex healthcare systems.

Thanks and Regards, 

Yashika Jaint 
Senior Healthcare Recruiter 
Direct: 510-400-6494
Email: Yashika@arohatechnologies.com 

About the Company

A

Aroha Technologies

INDUSTRY
Staffing/Employment Agencies