PBX Operator Communications/Full-Time
CHRISTUS Health
Santa Fe, NM
POSITION SUMMARY: Operates communication equipment which includes inter and intra PBX operations. Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine. Monitors CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary. Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations. Provides daily shift lists, camera checks, weekly Administrative on call list. Monitors Securall. Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via telephone & e-mail. Works as information operator between 2100-0700. Makes announcements over PA system if approved by administration.
Requirements
MINIMUM QUALIFICATIONS:
EDUCATION: High school or equivalent required.
CERTIFICATIONS/LICENSES: N/A
SKILLS:
- Telephone etiquette skills, computer skills, effective communication skills including the ability to speak clearly and audibly with acceptable voice quality.
- Ability to maintain composure during stressfully demanding periods required. Bilingual preferred.
EXPERIENCE: Communications/switchboard experience preferred.
NATURE OF SUPERVISION:
-Responsible to: Director of Loss Prevention/ Communication Center and Lead/PBX Operator.
ENVIRONMENT:
- Bloodborne pathogen
Confined areas with limited work space. High noise level.
PHYSICAL REQUIREMENTS: Requires sitting for prolonged periods of time. Manual
dexterity to operate telephone console, CTV cameras, Hospital information system,
working under pressure and rapidly for long periods of time.
About the Company
CHRISTUS Health
In 1999, two historic Catholic charities became one, forming CHRISTUS Health and creating a unique purpose in the modern health care market - to take better care of people.
To extend the healing ministry of Jesus Christ, the mission that the Sisters of Charity Health Care system and Incarnate Word Health system shared for more than a century, is now also the mission of CHRISTUS Health.
Ranked among the top 10 Catholic health systems in the United States by size, the CHRISTUS Health system includes more than 40 hospitals and facilities in seven U.S. states, Chile and six states in Mexico, with assets of more than $4.6 billion.
Whether seeking care in Alexandria Louisiana, or Coahuila, Mexico, patients discover that the healing spirit is alive at CHRISTUS Health.