University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job TitlePatient Relations Assistant / On-Call / UKHCRequisition NumberDU13825Department NameH3020:Admitting and Registration ServicesWork LocationLexington, KYSalary Range$16.20Type of PositionStaffPosition Time Status On CallRequired EducationHSRequired Related Experience3.5Required License/Registration/CertificationN/APhysical RequirementsThe physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.ShiftOn-Call Shifts available: Day and evening shifts including weekends. Opportunity for 4, 8, and 12 hour shifts for 15-37.5 hours per week. Shifts may include weekends and holidays. Currently, this position may be eligible for additional shift differentialsJob SummaryAdmitting and Registration of patients to UK HealthCare for both outpatient and inpatient services. Collecting co-pays and payments from patients. Must have clerical skills and the ability to multi-task. Must have a strong customer service background and good communication skills.Skills / Knowledge / AbilitiesThe ideal candidate will be able to deliver excellent customer service and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail, work with a teamwork mindset, and be able to prioritize tasks efficiently.Does this position have supervisory responsibilities? NoPreferred Education/ExperienceN/ADeadline to Apply09/30/2025Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.Posting Specific QuestionsRequired fields are indicated with an asterisk (*).1. * Please describe your definition of exceptional customer service, including details of how you have displayed exceptional customer service skills in previous positions. (Open Ended Question)2. * Describe your experience working with computers, including software programs which you have utilized. (Open Ended Question)3. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience. (Open Ended Question)Applicant DocumentsRequired DocumentsOptional Documents1. Resume2. Cover Letter Equal employment opportunity, including veterans and individuals with disabilitiesApply Here: https://www.click2apply.net/xbb4WRC2zJWM5seBRSxxQOPI277402493