Patient Consultant

Position Overview: 

We are looking for a driven, empathetic, and performance-oriented Patient Consultant to join our mission-driven team at Batash Weight Loss — leading provider of endoscopic weight loss procedures in the U.S. 

In this role, you'll guide prospective patients through one of the most meaningful decisions of their lives: taking control of their health through non surgical weight loss procedures. You'll engage with qualified leads in-person, by video, phone, text, and email to evaluate their goals, present our solutions, and, ultimately persuade them to secure their treatment.

This role comes with high earning potential. We offer a base salary of $55K and target an additional ~60K+ in commission for a total compensation target of ~$115K+ annually. 

About Batash: 

At Batash, we help patients lose weight through cutting-edge, non-surgical procedures such as Endoscopic Sleeve Gastroplasty (ESG) and Intragastric Balloons. Our weight loss procedures positively transform patients' mood, energy, and health. 

With 5,000+ successful procedures performed and outcomes that often exceed 20% total body weight loss for our patients, Batash is a recognized leader in endoscopic weight loss. To help us transform more lives, we are building a world-class patient consultant team to make it happen. 

Why people love working at Batash: 

• Earning potential: Highly competitive, performance-based compensation 

• Meaningful work: Help patients positively transform their lives and reclaim their confidence, energy, and health 

• Autonomy & growth: Enjoy significant day-to-day autonomy with support from a high-performance team 

• Industry leadership: Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life 

Key responsibilities include: 

• Run a proactive, best-in-class consultative sales process from initial outreach to deposit through in office and virtual consultations  (video, phone, text and email) 

• Engage and build trust and rapport with patients, addressing questions and easing concerns 

• Proactively schedule and hold follow-up calls to discuss financing, confirm deposits, or re-engage patients

• Provide helpful, persuasive information and offer tailored solution to support & drive each patient's decision-making process

• Collect deposits, confirm procedure scheduling, and support handling of financing and medical paperwork (over a ~2-6+ week period) 

• Record detailed notes in the CRM to support seamless follow-up and patient care 

• Collaborate with clinical and administrative teams to ensure smooth pre-procedure workflows 

Qualifications: 

• Fluent in English 

• Able to easily manage 35 new leads per week and a book of up to 70-100 active prospective patients 

• Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and over the weekend 

• Highly self-motivated, organized, and capable of working independently (e.g., holding calls with no support, dealing with unexpected or challenging patient questions, etc.) 

• Consistently strive to deliver on & exceed targets, even if it requires working beyond standard hours 

• Strong attention to detail as details can be critical 

Preferred: 

• Fluent in Spanish 

• 3-5+ years experience in a sales or true customer-facing role (e.g., sales, customer support, flight attendant, luxury retail sales, hospitality sales, automotive sales)