Patient Care Technician

Patient Care Technician (PCT)

Location: Penn Yan, New York
Position Type: 13 week contract with option to extend. 3 x 12's
Setting: Emergency Department

Full Time Patient Care Technician - Emergency Department
Minimum Requirements: High school diploma or GED, BLS certification (through AHA or RQI), 1-year acute experience in hospital setting & computer literacy

Emergency Department Patient Care Technician – Full-Time

Education

• Minimum: High school diploma or GED

• Preferred: Post-secondary education in a related field; Medical Terminology coursework

Licenses/Certifications

• Current BLS certification (provided during first week of hire)

• CPI certification within 30 days of hire

Experience

• Minimum: One year of acute care experience in a hospital setting; computer literacy required

• Preferred: Experience in phlebotomy, EKG, emergency department, and Medical Terminology

Skills and Qualifications

• Ability to organize, plan, and complete assignments under supervision of a Registered Nurse

• Strong interpersonal, communication, and organizational skills

• Demonstrates discretion with confidential information

• Courteous interaction with patients, families, and staff

• Computer literacy required; preferred experience with Microsoft Office, Meditech, Excel, and spreadsheets

Customer Focus

• Demonstrates professionalism, effective communication, and a commitment to a healing environment

• Promotes safety, dignity, respect, and well-being in all interactions

Population-Specific Competency

• Provides age-appropriate care to pediatric, adolescent, adult, and geriatric patients

• Demonstrates understanding of growth and development principles across the lifespan

Exposure Control

• Occupational exposure to bloodborne pathogens anticipated; role involves potential contact with blood, body fluids, and tissues

Position Summary

• Performs patient care activities and clerical functions under supervision of a Registered Nurse

• Supports clinical operations of the Emergency Department

• Provides technical assistance and participates in unit and organizational improvement activities

• Responsible for review and completion of Emergency Department records

Essential Job Functions

• Performs phlebotomy, EKGs, patient transport, hygiene care, vital signs, weights, pulse oximetry, and assists with procedures

• Inputs radiology, laboratory, and EKG orders accurately and promptly in Meditech

• Maintains departmental filing system, manages mail, and ensures organized record-keeping

• Monitors and orders supplies, restocks rooms, and maintains cleanliness and organization of utility areas

• Manages communication within the department, including answering phones, conveying messages, and assisting visitors courteously

• Accurately enters patient orders, discharges, transfers, and related information into Meditech

• Keeps patients and families informed about care processes and supports patient needs throughout their emergency visit

Additional Core Emergency Department Technician Responsibilities

• Monitors and reports changes in patient condition promptly to nursing staff

• Ensures safe patient handling and mobility, including use of transfer devices and fall prevention measures

• Assists with wound care, splinting, and sterile dressing setup if needed under RN/MD supervision

• Follows infection prevention and isolation protocols rigorously

• Demonstrates proficiency in prioritizing multiple patients and tasks in a fast-paced environment

• Supports de-escalation and behavioral emergency interventions 

• Collaborates with multidisciplinary team members to ensure efficient patient flow and continuity of care

• Accurately documents patient care and observations in the medical record according to policy

• Maintains equipment by cleaning, testing, and reporting malfunctions promptly