Patient Care Coordinator

Turpin Orthodontics

Monroe, Louisiana

JOB DETAILS
LOCATION
Monroe, Louisiana
POSTED
6 days ago
Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team.

The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule:
  • Full-time.
  • Monday through Thursday from 7:45AM-5:15PM.
  • Fridays from 7:45AM to 12:00PM.

Benefits:
  • Competitive compensation package.
  • Medical, dental, vision, and life insurance.
  • PTO and paid holidays.
  • 401(k) options.
  • Monday through Friday work schedule.

Qualifications:
  • 1+ years of administrative experience in a dental or medical setting is required.
  • Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis.
  • Must have rockstar customer service skills. 
  • Warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care.

Job Duties:
Duties include but are not limited to the following:
  • Greet patients when they arrive at the office.
  • Schedule appointments for patients.
  • Maintain patient accounts and records.
  • Prepare and send patient bills.
  • Submit patient claims to insurance companies.
  • Assist patients in filling out required intake and medical forms.
  • Confirm appointments with patients via phone or email.
  • Manage and organize communication and reports with referring offices.
  • Manage payment plans.
  • Keep track of office supplies and place orders for more supplies when necessary.
  • Perform basic accounting tasks such as taking patient payments and preparing billing statements.
  • Verify and update patient insurance information.
  • Sort and organize incoming and outgoing mail.
  • Ensure reception area is maintained and professional in appearance.

About the Company

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Turpin Orthodontics