Patient Account Specialist Senior

Impresiv Health

Houston, TX

JOB DETAILS
LOCATION
Houston, TX
POSTED
30+ days ago
Description: 
Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and Client inventory.

What You Will Do: 
  • Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA’s business objectives.
  • Documents and updates patient account information in TLRA’s collection software system timely and accurate to include appropriate account status. 
What You Will Bring: 
  • Medical Collections & Account Resolution experience
  • 3-5 years of experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required

About the Company

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Impresiv Health