Patient Access Liaison

Job Title : Patient Access Liaison

Location : Alhambra, CA 91803 ( Local Remote)

Duration : 3+ months contract ( Possible Extensions )

Education : High school Diploma

Shift Details : 7 am-7 pm staggered shifts, possible weekends, job seekers. Must be able to work OT

Job Description:

• Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
• Healthcare appointment scheduling, registration, insurance verification, and medical assistant.
• Responds to basic inquiries and refers other inquires to appropriate medical personnel.
• Contacts and distributes messages to medical personnel using a variety of electronic methods, including text, voice and email systems.
• The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registering patients, including verifying insurance coverage, to advise patient of any estimated financial responsibility.
• The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed