Parts Sales & E-Commerce Coordinator
Jobot
Noblesville, IN
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JOB DETAILS
SALARY
$25–$30 Per Hour
SKILLS
Automation, Communication Skills, Continuous Improvement, Customer Experience, Customer Support/Service, Detail Oriented, Document Imaging, ERP (Enterprise Resource Planning), Health Plan, High School Diploma, Inside Sales, Inventory Planning, Legal, Life Insurance, Microsoft Office, Multiplatform/Cross-Platform, Order Processing, Order/Customer Fulfillment, Organizational Development/Management, Organizational Skills, Parts Sales, Problem Solving Skills, Process Improvement, Product Documentation, Sales, Shipping/Receiving, Stock Keeping Unit (SKU), Team Player, Technical Research, Technical Sales, Technical Writing, Vision Plan, Writing Skills, eCommerce, eCommerce Sales
LOCATION
Noblesville, IN
POSTED
2 days ago
This Jobot Job is hosted by: Carrie Powell
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $25 - $30 per hour
A bit about us:
We are partnering with a well-established industrial equipment company with a strong reputation and decades of stability. The organization is currently investing in modernization and technology improvements, including building out their e-commerce capabilities and improving parts sales processes.
This role is a unique blend of inside parts sales, technical research, and e-commerce coordination. It is ideal for someone who enjoys problem solving, investigating solutions, and helping build processes rather than just working in a high-volume transactional sales role.
Why join us?
- Stable company with over 40 years of history and a strong reputation
- Opportunity to help build and improve a new e-commerce initiative
- Autonomy to improve processes and recommend better systems
- Supportive, laid-back team with strong tenure
- Manager who trusts employees and does not micromanage
- Strong work-life balance and predictable schedule
- Collaborative environment with helpful internal experts
- Opportunity to help modernize systems and automation
Job Details
Responsibilities:
- Customer & Parts Support
- Respond to customer inquiries via phone and email
- Prepare quotes for replacement parts and service items
- Process orders and track fulfillment
- Research equipment history and part compatibility
- Coordinate with internal technical teams to resolve questions
- Communicate order updates and timelines to customers
- Assist with returns, warranty requests, and replacements
E-Commerce Coordination:
- Help maintain and improve the company’s online parts store
- Create product listings, including descriptions and specifications
- Organize product images and documentation
- Maintain product organization and SKU structure
- Monitor inventory availability
- Process online orders and coordinate shipping
- Identify opportunities to improve the online customer experience
- Process Improvement
- Help transition parts to online ordering
- Identify opportunities for better organization and automation
- Track common customer requests to support inventory planning
- Support continuous improvement initiatives
Qualifications:
- 2–3+ years in parts sales, inside sales, customer service, or similar role
- Strong attention to detail
- Comfortable working in multiple software platforms
- Experience with Microsoft Office
- ERP experience preferred but not required
- E-commerce or Shopify experience is a plus
- Ability to read technical documentation preferred
- Strong written communication skills
- Organized and self-directed
Education:
- High school diploma required
- Technical training or associate degree preferred
Benefits:
- Medical coverage (strong employer contribution)
- Dental, vision, life insurance
- 401K eligibility
- PTO and sick time
- Stable long-term environment
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com