Parts Manager
Selective Staffing Solutions
Buffalo, NY
Apply
JOB DETAILS
LOCATION
Buffalo, NY
POSTED
30+ days ago
Objective: Ensure that all aspects of the parts department are self-supporting and profitable yet thoroughly supportive of all other departments in the Dealership ensuring maximum profitability and growth potential for the Dealership as a whole.
Responsibilities:
- Ensure DTNA AORA agreements are met for the Parts Department
- Implement DTNA customer support and inventory control programs
- Physical Inventory control including PI counts, bin locations, stocking requirements, customer returns and vendor returns. Physical shrinkage less than 1%.
- Absolute control of cores and warranty failed parts. Audit control program to ensure parts are tracked and return promptly
- Implement and audit Elite Dealer Processes
- CDK Parts Operations: Customer pricing matrixes and price codes, bulk pricing execution to maximize profit, walk in customer traffic with competitive pricing.
- Maintain attractive parts display area to promote impulse purchases. Display should reflect parts on special
- Maintain a clear, clean and safe parts dept. All parts have a place within 24 hours of entering dealership –whether stock or returns, all employees must comply.
- Advertisement: Provide input for monthly, quarterly and parts brochures. Maximize DTNA parts specials when appropriate to market conditions. Web based sales and ultimately a e-commerce site, such as excelerator or other.
Personnel:
- Scheduling of all shifts and coverage of open hours.
- Employee count relative to a goal of $40, 000 per employee, including counter people, drivers and Shipping and Receiving
- Actively participate with OPS, including customer assignment and programs to develop aftermarket business.
- Responsible for parts delivery costs, including vehicles, personnel and gas
- Ensure policies of employee manual are adhered to;memo to employee folder if necessary
- Participate in periodic employee reviews
- Parts Department trained according to OEM Guidelines and expectation
- Actively engage with interviewing process and seek qualified candidates for open or pending positions
- Maintain weekly informative meetings with parts personnel
Systems:
- Continuing to question the processes in place for improvement, never settle for “Just the way it is”or “That’s how it was explained to me”
- Utilize CDK training programs to improve our dealership processes
- Involvement in a CDK user group
- Review reports necessary to ensure consistency and performance of the parts department
Other part Opportunities:
- Seek out and negotiate alternative suppliers and alternative products for the dealership outside of the DTNA network.
- Develop trailer parts opportunities.
- Work with the Ottawa and Schwarz products to identify opportunities.
About the Company
S