Required Availability 6:00 AM Start
About the Role
In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You'll Do
+ Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
+ Replenish the sales floor as necessary based on sell through and seasonal changes
+ Engage customers by greeting them and offering assistance with products and services
+ Execute all product protection standards
+ Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
+ Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
+ Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
+ Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
+ Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
+ Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
+ Accomplishing multiple tasks within established timeframes
+ Following company policies, procedures, standards and guidelines
+ Maintaining adherence to company safety policies for the safety of all associates and customers
+ Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
+ Other responsibilities as assigned
What Skills You Have
Required
+ Excellent customer service skills and ability to multi-task with strong attention to detail
+ Verbal/written communication and interpersonal skills
+ No retail experience required
+ Must be 16 years of age or older
+ Flexible availability, including days, nights, weekends, and holidays
Preferred
+ Client facing retail or service industry experience
Pay Range: $18.00 - $26.00
Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).K
Kohl's
At Kohl's, our mission is to inspire and empower families to lead fulfilled lives. And there's no more rewarding job than that. Because it's not just about selling things. It's about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours.
Welcome to Kohl's.