Part-Time Receptionist
Cobb Psychotherapy LCSW
New York, New York
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JOB DETAILS
SALARY
$20–$23
LOCATION
New York, New York
POSTED
15 days ago
Part-Time Receptionist.
Cobb Psychotherapy:
- New York, NY (Midtown Manhattan).
- Part-Time | Healthcare Administration | In-Person.
About Cobb Psychotherapy:
Cobb Psychotherapy is a premier New York City psychotherapy group practice providing therapy services to individuals, couples, families, and children. Our clinicians specialize in evidence-based treatment across a wide range of mental health concerns.
Our practice is committed to delivering high-quality care in a professional, supportive, and patient-centered environment. We are currently seeking a professional and organized Part-Time Receptionist to support our growing clinical team.
This role is ideal for someone who enjoys working with people, thrives in a structured healthcare environment, and values professionalism and discretion.
Position Overview:
The Receptionist serves as the first point of contact for patients and referring providers, ensuring a welcoming and efficient experience from the first call through appointment scheduling.
You will play an essential role in supporting both patients and clinicians by managing front-desk operations, coordinating schedules, and maintaining accurate patient information.
Schedule:
- Part-Time.
- Approximately 15–25 hours per week.
Typical shifts may include:
- Mornings/afternoons.
- Exact schedule will be discussed during the interview process.
Key Responsibilities:
Patient Communication:
- Answer incoming calls from patients seeking therapy services.
- Respond to patient inquiries with professionalism and empathy.
- Provide general information about services and clinicians.
Appointment Scheduling:
- Schedule and manage patient appointments using our electronic health record (EHR) system.
- Coordinate therapist availability and new patient intake appointments.
Intake & Administrative Support:
- Collect patient demographic and insurance information.
- Assist with patient intake registration.
- Maintain accurate patient records in the system.
Office Operations:
- Coordinate communication between patients and clinicians.
- Assist with general administrative tasks as needed.
- Assist the billing department.
Qualifications:
Preferred qualifications include:
- Prior front desk, medical receptionist, or medical office experience.
- Strong communication and customer service skills.
- Excellent organizational and multitasking abilities.
- Comfort working with technology and scheduling software.
- Ability to maintain strict patient confidentiality (HIPAA compliance).
Experience in healthcare, mental health, or medical offices is a strong plus, but not required for the right candidate.
Ideal Candidate:
We are looking for someone who is:
- Professional and reliable.
- Warm, patient, and empathetic with callers.
- Highly organized and detail-oriented.
- Comfortable managing multiple tasks in a fast-paced environment.
- Able to maintain confidentiality and professionalism at all times.
Compensation:
$20 – $23 per hour.
Why Join Cobb Psychotherapy:
- Work in a professional mental health practice environment.
- Support a mission focused on helping individuals and families.
- Be part of a growing and respected NYC practice.
- Collaborative and supportive team culture.
How to Apply:
Interested candidates should submit:
- Resume.
- Brief cover letter (optional but encouraged).
Qualified applicants will be contacted for an initial interview.
About the Company
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