Outbound Sales Representative
United Rentals
Charlotte, NC
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JOB DETAILS
SKILLS
Business Development, Communication Skills, Construction Equipment, Corporate Compliance, Corporate Policies, Cost Control, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Equipment Rentals, Information Technology & Information Systems, Inside Sales, Inventory Costs, Inventory Management, Leadership, Marketing Campaign, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Negotiation Skills, OSHA, Organizational Skills, Partner Sales, Parts Sales, Persuasion Skills, Pricing, Rental Rates, Rentals, Revenue Growth, Sales, Sales Campaigns, Sales Management, Sales Tools, Salesforce.com, Team Player, Territory Management, Time Management, Vehicle Fleets
LOCATION
Charlotte, NC
POSTED
22 days ago
If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
This is a phone-based outbound sales role focused on proactive customer outreach and revenue growth. As an Outbound Sales Rep, you'll be instrumental in supporting new and existing customers through outbound sales and personalized account management. Our customers expect expert consultation regarding equipment usage, job site management, inventory cost-control measures, and above all else, a frictionless rental process. In this role you will help manage our customer's needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses.
What you'll do:
- Qualify and quantify the needs of our existing customer base by utilizing CRM program, SalesForce.com, and persuasive selling techniques Process rental quotations, reservations, and contracts in compliance with the company policies by calling on the assigned Book of Business
- Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental Revenue Growth for assigned Book of Business Communicate to a customer any terms/conditions applying to a request
- Validate and Collect primary decision maker's contact information and customer needs for use on future sales and marketing campaign Identify and qualify an equipment request to ensure it will suite the customer's requirements
- Recover declining & dormant customers via our sales tools and comprehensive United Rentals value proposition Coordinate with all inside and outside branch staff to ensure customer satisfaction
- Support & learn about branch operations
- Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, territory management
- Coordinate with all branch departments to ensure customer satisfaction; and communicate field issues to branch personnel
- Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures
- Other duties assigned as needed
Requirements:
- College Degree preferred or equivalent combination of education and experience
- 1 year sales and/or construction equipment experience.Prior Inside Sales with Outbound calling preferred
- Proficient in Microsoft Office: Word, Excel, Outlook
- Reliable, dependable and professional
- Proficient in RentalMan, and in utilization of the various tools and resources available to Customer Care Center
- Position may require flexibility in the days and hours of work schedule
- Excellent time management and efficiency skills
- Excellent organizational and communication skills
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
About the Company
U
United Rentals
Founded in 1997, United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and 10 Canadian provinces.
Building a better future is our commitment to the people and communities we serve.
United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,186 rental locations in North America and 11 in Europe. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 18,500 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 3,800 classes of equipment for rent with a total original cost of $14.18 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com.
Our Customers
Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry.
Our Mission
Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future.
Our Values
Safety First
Act, and require others to act, in a manner that puts the safety of our employees, customers and communities first.
A Passion For People
Build a diverse workplace that challenges all employees to grow professionally and embrace teamwork.
Visible Leadership
Lead by example in every business decision and action, with a sense of humility and responsibility.
Customer-Driven
Support the best interests of our customers and develop better ways for them to succeed at their jobs.
Absolute Integrity
Always do the right thing, honor commitments and ensure appropriate corporate governance.
Community-Minded
Be an outstanding corporate citizen and a good neighbor in every sense by being helpful, respectful, law-abiding and friendly.
Continuous Innovation
Contribute to a culture of innovative thinking that empowers employees to improve quality, efficiency and customer service.
Sustainability
Engage in practices that lead to positive change by encouraging social accountability and environmental responsibility.
COMPANY SIZE
10,000 employees or moreINDUSTRY
Rental Services
WEBSITE
http://www.unitedrentals.com