Operations Specialist

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

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For further inquiries about this opportunity, please contact our Talent Specialist, Arun, at

Title: Operations Specialist
Location: On-site at Waukegan, IL
Duration: 12 Months with possibility of extension

Hours: 7:00 AM - 3:30 PM

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered

Description:

The Operations Specialist is responsible for performing a variety of tasks within the operations organizational functions of emergency response, pre-construction surveying, project management, and program monitoring.

They support these functions within an office, field, or dispatch setting.

The various tasks could include data entry, system updating, creation of permit requests, fielding calls from customer and employees, scheduling tasks, interface with company and contracted field employees.

The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, works under minimal supervision, relying on experience and judgment to plan and accomplish tasks.

Job Responsibilities
Works across the company functionally to meet internal and external customer needs including scheduling compliance/restoration work, create new work orders, new service applications and demo requests.
In an office setting, preform organizational support duties which could include union employee payroll, initiation and receipt of customer and field employee calls, scheduling of field tasks, creation of permit requests, and other administrative tasks.
Navigates and utilizes various information and operational systems to input, update, and change customer or system related information.
Runs report periodically to ensure timely work completion
Performs a variety of tasks and completes multiple assignments/projects.

Minimum Qualifications
High School Diploma, HSED or GED
5 years Standard computer applications (Word, Excel, PowerPoint, etc.)
5 years Identifying and implementing solutions to problems

Preferred Qualifications
1 year experience working in an office setting
1 year experience working in scheduling of field tasks

About us:

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Excel, Word, PowerPoint, Operations