Operations Manager
Jobot
New York, NY
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JOB DETAILS
SALARY
$90,000–$110,000 Per Year
LOCATION
New York, NY
POSTED
8 days ago
This Jobot Job is hosted by: Patrick Murphy
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $90,000 - $110,000 per year
A bit about us:
If you love the speed and mobility of a startup, this is an excellent position for you.
We are a fast-growing fintech company transforming how community financial institutions build and deepen member relationships. Our marketing and engagement platform helps banks modernize acquisition, lending, and member growth by replacing outdated CRM tools with intelligent, data-driven infrastructure tailored to financial services.
We're profitable, growing rapidly, and backed by a strong client base of over 100+ financial institutions nationwide.
Why join us?
Medical, Dental & Vision Insurance: We cover 90% of premiums for employees and 50% for dependents.
401(k): 3% safe harbor match.
Paid Time Off: 14 days of PTO to rest and recharge.
In-Office Culture: We believe proximity fuels pace - this role is based in our New York City office.
Job Details
We’re looking for an Operations Manager to be the connective tissue that keeps the organization running at full speed. You’ll work directly with the founders — particularly the COO — gaining first-hand experience in what it takes to build and scale a high-growth SaaS startup from the inside out.
This is a hands-on, high-visibility role for someone who thrives in structured chaos. You’ll manage core operational processes across finance, reporting, compliance, and client operations, while also having the autonomy to identify inefficiencies, design better systems, and drive meaningful change across the business.
You’ll sit at the center of the operation — partnering with leadership, product, customer success, and finance to keep information flowing, numbers precise, and decisions data-driven.
What You’ll Do
- Drive operational excellence: Strengthen how data, teams, and tools connect — ensuring smooth handoffs between Sales, Success, and Product, maintaining CRM and project hygiene, and identifying opportunities for automation and efficiency.
- Collaborate and improve: Work with leadership and cross-functional teams to spot operational friction, propose solutions, and build scalable systems that make the business faster, sharper, and more effective.
- Run the numbers: Own key finance and reporting processes — compiling lender or partner data, tracking client payouts, supporting invoicing, assisting with reconciliations, and generating revenue insights that guide strategic decisions.
- Maintain compliance and organization: Keep the company audit-ready by managing InfoSec questionnaires, access reviews, required filings, and clean documentation across systems.
You’ll Thrive Here If You’re a…
- Builder: You create order from ambiguity and build systems that scale.
- Self-Starter: You see a problem once and prevent it from becoming a pattern.
- Analytical Thinker: You’re fluent in Excel/Sheets and use data to drive decisions.
- Organized Operator: You keep information, projects, and people aligned.
- Strong Communicator: You prioritize clarity, documentation, and follow-through.
- Collaborative Partner: You thrive in a fast-moving, cross-functional environment.
- Curious Learner: You’re eager to understand how the business works and excited to tackle complicated, high-impact problems.
You Bring
- 2+ years of experience in operations, finance, or consulting
- Strong analytical and problem-solving skills
- High attention to detail, organization, and follow-through
- Exceptional written and verbal communication skills
- A proactive, ownership-driven mindset with the ability to work autonomously while staying collaborative
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com