Operation Manager
Abacus Service Corporation
New Castle, DE
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JOB DETAILS
LOCATION
New Castle, DE
POSTED
30+ days ago
Program - Operations Branch
TPN number - EPG015
GSS job title - Planner IV
Work Title - Operations Manager
Where will contractual agency staff member be working
Springer 203 Mitchell Lane, New Castle DE 19720
Select contractual agency staff member work location type.
On-site
Anticipated Start Date:
1/20/2026
Projected End Date - max 1 year
1/20/2027
24/7 operation
Is driving/travel required for this position
Yes
Days to work (select all that apply):
Shift to work (select all that apply):
Hours to work
37.5
Brief description of job duties
This position will serve as the Operations Branch Manager for the Overdose Response Center (ORC).
The Overdose Response Center is the division's near real-time data analytics and deployment/operations center for responding to the opioid/overdose crisis statewide.
Outreach and partner teams are deployed by the ORC 7-days a week to engage and support communities through targeted outreach at the neighborhood level, and ultimately with specific individuals.
Additionally, deployment plans will be made with partner agencies and other community deployable assets.
Primary Responsibilities include:
" Provide day-to-day supervision for ORC Operations Branch Staff (including Planners and Data/Intelligence Analysts)
" Establishment of ORC processes and procedures with leadership
" Development and finalization of weekly Deployment Orders and Response Plans for PORT and other deployable assets
" Assisting in data analysis and decision making to create deployment orders and response plans, -Compiling and submitting the weekly briefing plan, including all deployment plans, and other reports as requested by leadership
" Investigate planning/deployment concerns and recommend solutions to the ORC Director for ORC operations
" Other duties as assigned to assist ORC operations and overdose response efforts.
SPECIAL NOTE: All individuals assigned to the ORC will be required to flex their schedules to staff the center for regular 7-day week operations and during peak times (not including major holidays).
This includes covering weekend shifts and evening shifts, depending on current trends. Alternate work schedules to cover these shifts regularly will also be considered.
Minimum qualifications (at least one response required)
Minimum qualification 1 - Knowledge/understanding of emergency or response planning
Minimum qualification 2 - Multi-agency coordination
Location Data
Location: ( 39.715, -75.6178 )
Source: GeoIP Estimation
About the Company
A