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On-Site Services Specialist

Compunnel Inc

Lincoln, NE

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Billing, Bindery Equipment, Cleaning Equipment, Copying Machines, Customer Support/Service, Document Archiving, Document Imaging, Document Management, Drilling Equipment, Email Technology, Fax Machines, Hospital, Hospital/Healthcare Construction, Image Editors, Leadership, Mail Processing, Maintenance Services, Microsoft Office, Office Equipment, On Site Support, Operational Support, Organizational Skills, Printers, Service Delivery, Shipping/Receiving, Telephone Skills, Web Client Plug-ins
LOCATION
Lincoln, NE
POSTED
5 days ago
The On-Site Services Specialist supports hospital operations by assisting with printer and copier setup, movement, and basic connectivity alongside service technicians; while also providing copy, mail, imaging, and facility support services. The role requires strong customer service, physical mobility, and the ability to operate office and document equipment to ensure smooth day-to-day service delivery within the customer site.\n\nResponsibilities:\nUnpack printers/copiers, place them on carts, push into designated locations, and assist with lifting onto tables^Plug in and help connect printers/copiers with service technicians^Walk between hospital buildings to deliver equipment and completed jobs^Operate high-volume copy machines and perform binding and finishing work^Operate document imaging equipment and image handling software^Use MS Office and email systems to open, send, retrieve, and transfer files^Access document management systems following established protocols^Inspect copiers daily, check print quality, clear paper jams, and notify technicians of issues^Maintain service logs, meter readings, and supply inventories^Sort, distribute, and handle incoming/outgoing mail, faxes, and shipments^Calculate job charges and maintain billing logs when required^Respond to customer service calls and coordinate support requests^Deliver completed jobs to designated locations inside or outside the site^Maintain copier areas to ensure they are clean, stocked, and organized^Perform shipping and receiving duties for materials and supplies^Assist with meeting room setups, light maintenance, occupant moves, and occasional cleaning^Use equipment such as shrink-wrap machines, paper cutters, hole drillers, bindery equipment, joggers, tape machines, stackers, staplers, scales, fax machines, postage meters, and PCs^Perform filing, archiving, and document purging tasks as needed^Perform other duties as assigned by site leadership

About the Company

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Compunnel Inc