On-Site Billing Specialist I

Billing Specialist I

Department: Administration
Employment Type: Non-Exempt
Reports To: Fiscal Manager

About the Role

We are seeking a detail-oriented and customer-focused Billing Specialist I to support our financial operations and ensure accurate billing and payment processing. This role is ideal for someone who enjoys working with data, collaborating across teams, and contributing to a mission-driven organization that values service, accuracy, and professionalism.

Billing Specialists are cross-trained in both financial and administrative functions, providing well-rounded support that helps drive agency success. You'll play an important role in maintaining financial accuracy while delivering excellent service to consumers and staff.

What You'll Do

• Maintain accurate financial and billing records

• Verify payer and consumer billing information

• Enter and manage data with a high level of accuracy

• Generate reports and support financial documentation

• Assist with file management and general administrative tasks

• Provide friendly, professional, and responsive service to consumers and staff

• Collaborate with team members to meet deadlines and operational goals

• Perform additional duties as assigned to support agency needs

What We're Looking For

Required Qualifications

• High School Diploma or GED

• Strong written and verbal communication skills

• Reliable transportation

• Valid driver's license and auto insurance

• Ability to pass all required background checks

• Schedule will require working some Thursdays until 8:00 PM

Preferred Qualifications

• Business, accounting, or technical training

• Experience in billing, finance, or administrative roles

• Data entry and computer proficiency

• Familiarity with office equipment and standard software applications

What We Offer

Competitive Benefits Package

(Full-time benefits; part-time benefits are prorated)

Paid Time Off

• Vacation:

  • 10 days per year (Years 1–5)

  • 15 days per year (Years 6–10)

  • 20 days per year (Years 11+)

• Sick Time (PTO): 6 days per year (up to 60-day maximum)

• 10 paid holidays annually

• Funeral leave

Health & Financial Benefits

• 401(k) retirement plan

• Group health insurance

• Dental and vision coverage (optional)

• Company-paid basic life insurance

• Voluntary life insurance options

• Malpractice insurance

• Workers' compensation coverage

Additional Perks

• Monthly travel and expense reimbursement

• Ongoing training and cross-functional learning opportunities

• Supportive team environment focused on growth and collaboration

What Success Looks Like

• Providing respectful, culturally responsive service to all consumers

• Adapting to changing priorities while maintaining accuracy and professionalism

• Working collaboratively to foster a positive team environment

• Following HIPAA guidelines and mental health confidentiality requirements

• Adhering to agency policies, procedures, and best practices

• Attending required meetings and training sessions

• Accurately tracking and submitting time records

Compensation details: 16-18

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