Office Support Supervisor - Longwood University
Aramark
Farmville, VA
Job Description
The Catering Coordinator is responsible for planning, organizing, and assisting with executing catering events across Longwood University. This role serves as the primary point of contact for clients, ensuring events are delivered seamlessly?from initial inquiry through post-event follow-up?while maintaining high standards of service, presentation, and customer satisfaction.
Job Responsibilities
Event Planning & Coordination
Manage all aspects of catering events including meetings, conferences, student events, and university functions
Consult with clients to determine event needs, menus, timelines, and logistics
Create detailed event orders and communicate requirements to kitchen and service staff
Coordinate event setup, execution, and breakdown
Client Relations
Serve as the main liaison between clients and dining services
Provide excellent customer service and maintain strong relationships with university departments, faculty, and external guests
Handle special requests, dietary accommodations, and last-minute changes professionally
Operations & Execution
Work closely with culinary and service teams to ensure accurate and timely delivery of food and services
Oversee event staff during functions to ensure quality and consistency
Conduct site inspections before events to ensure readiness
Administrative Duties
Prepare catering proposals, contracts, and invoices
Track event budgets and ensure cost control
Maintain accurate records of bookings, payments, and client communications
Assist with marketing catering services across campus
Compliance & Standards
Ensure all events meet health, safety, and sanitation regulations
Uphold university policies and dining service standards
Maintain a clean, organized, and professional work environment
Qualifications
Education & Experience
Bachelor?s degree in Hospitality Management, Business, or related field preferred
1?3 years of experience in catering, event planning, or food service coordination
Skills & Competencies
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Customer-service focused mindset
Ability to work in a fast-paced, team-oriented environment
Proficiency in Microsoft Office and event management software (preferred)
Work Environment & Schedule
Flexible schedule including evenings, weekends, and holidays as needed for events
Combination of office work and on-site event supervision
Ability to stand for extended periods and lift up to 25?30 lbs
Preferred Attributes
Experience in a university or institutional dining setting
Knowledge of catering trends and menu planning
Strong attention to detail and problem-solving skills
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About the Company
Aramark
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.