Office Services/Hospitality Associate

This position supports by delivering high-quality hospitality and office services. The role focuses on meeting support, pantry and office set-Client, reception backup, and copy/print services while providing an excellent customer experience. The ideal candidate has prior professional office experience (law firm experience preferred), strong customer service skills, and the ability to work independently in a fast-paced environment.

• Provide hospitality support including meeting room set-Client, pantry/kitchen restocking, and general office set-Client

• Serve as backup reception support, greeting guests and assisting with front-desk coverage as needed

• Perform copy, print, and scanning jobs; restock and maintain copy centers and hospitality areas

• Respond to emails and fulfill client and internal requests for office supplies and services

• Support shipping and receiving functions, including packing, labeling, and checking packing slips for accuracy

• Handle mail delivery and distribution in accordance with established procedures

• Operate and maintain copiers and related office equipment; troubleshoot basic equipment issues

• Utilize hardware and software tools to support cost recovery, document management, and workflow processes

• Ensure a high level of customer satisfaction through professional communication and service delivery

• Work independently and flexibly to complete daily tasks and special projects as assigned

• High school diploma or GED required

• 1 2 years of related professional office experience required

• Minimum of 2 years experience in a legal environment highly preferred

• Previous experience in managed services and copy/print support preferred

• Strong customer service, interpersonal, and verbal communication skills

• Working knowledge of copiers and related office equipment; basic electronics knowledge preferred

• Understanding of shipping, receiving, and mailroom procedures

• Ability to read and comprehend written instructions, manuals, and technical information

• Strong troubleshooting and problem-solving skills

• Ability to lift up to 20 lbs (assistance available for heavier items)
  Parking is the responsibility of the candidate