Office Services Associate

Job Overview

This role supports by providing mailroom, delivery, and administrative office services. The position involves delivering mail and packages throughout multiple floors of the building, completing administrative and print-related tasks, and delivering excellent customer service. The ideal candidate is dependable, physically active, detail-oriented, and comfortable working in a fast-paced office environment with frequent walking, standing, and lifting.

• Deliver mail envelopes and packages to multiple floors within the building

• Receive, sort, log, and distribute incoming and outgoing mail and packages

• Perform print and copy job setup and support as required

• Complete general administrative and clerical office duties

• Provide excellent customer service through professional verbal and email communication

• Maintain organization and accuracy in mailroom and office operations

• Support team members and collaborate effectively to meet daily service needs

• Ensure compliance with workplace safety and handling procedures

• Assist with lifting and transporting materials; team support provided for items over 50 lbs

• High school diploma or GED

• 1 2 years of experience in a related office, mailroom, or copy services role (or equivalent experience)

• Basic PC and data entry skills

• Basic typing skills

• Working knowledge of Microsoft Office (Word, Outlook, Excel preferred)

• Strong customer service and communication skills

• Ability to learn quickly and maintain a positive, team-oriented attitude

• Previous copy center or mailroom experience

• Experience using office machines and technical equipment

• Valid driver s license and minimum auto insurance (if required per Ricoh policy)

• Strong organizational and time-management skills

• Ability to prioritize tasks in a dynamic environment

• Basic mathematical and filing skills

• Comfortable using office equipment and technology

• Office environment with regular walking between floors and buildings

• Frequent standing, walking, bending, reaching, and lifting

• Ability to lift up to 50 55 lbs independently and assist with heavier items

• Ability to push or pull wheeled equipment weighing up to 700 lbs

• Moderate dexterity and coordination for daily operational tasks