Office & Facilities Manager
CAHEC
Raleigh, NC
Office & Facilities Manager
CAHEC is a non-profit community investment organization based in Raleigh, NC, dedicated to expanding access to affordable housing and creating life-changing opportunities across the Southeast and Mid-Atlantic. Our work spans housing tax credit investments, loan programs, affordable housing development, property management services, and wellness and education initiatives for residents. Guided by a vision of thriving, vibrant communities, we strengthen neighborhoods through collaborative partnerships, innovative investments, and supportive services.
We are seeking an Office & Facilities Manager who wants to make a meaningful, behind-the-scenes impact in a mission-driven organization. This role is ideal for someone who enjoys owning complex operations, managing vendor and property relationships, and creating a professional, welcoming environment for employees, partners, and visitors. The Office & Facilities Manager provides operational oversight for CAHEC, our condominium association, and a broad group of stakeholders, including staff, the Board of Directors, and third-party partners, while helping ensure the systems and spaces that support our work operate smoothly and reflect our values. This position plays a key role in delivering consistent, high-quality customer service across the organization. The Office & Facilities Manager reports to the Director, Communications and is classified as exempt.
Key responsibilities include:
- Collaborate with senior leadership on strategic planning, budgeting, and the implementation of policies and procedures that strengthen the Operations division and advance CAHEC’s mission.
- Serve as the primary steward for all facilities and property operations across a multi-suite commercial office environment representing three building owners, including oversight of after-hours and emergency response.
- Provide high-level administrative and logistical support to the executive leadership team and others as needed while exercising discretion, confidentiality, and prioritization.
- Develop and uphold building policies, emergency response protocols, and risk mitigation plans that prioritize safety and continuity.
- Oversee office administration functions that support a welcoming, secure, and efficient workplace, including office security and guest screening, corporate calendar management, mail services, and administrative support to employees and Board members.
- Manage full lifecycle of vendor relationships – including selection, onboarding, performance evaluation, contract renewals, and issue resolution – ensuring strong partnerships, accountability, and value.
- Serve as the organizational expert on corporate travel policies, systems, and vendor programs, promoting compliance, cost-effectiveness, and continued improvement.
- Lead the planning and execution of key organizational meetings and events.
Education Requirement
Graduation from a College or University with a 4-year degree or, an equivalent combination of education and comparable work experience.
Work Experience
Five (5) years of progressively responsible experience in office management, operations, facilities management, and property management within a multi-suite commercial office environment. Five (5) years of progressively responsible experience supporting senior level leadership.
Knowledge, Skills, and Abilities
Comprehensive knowledge and proven application of office operations, facilities coordination, and property management practices in a muti-suite commercial office environment. Proven ability to (i) develop, implement, and manage operational policies and procedures including safety programs and compliance requirements, (ii) build productive working relationships and maintain the highest level of integrity, (iii) maintain strict confidentiality regarding employee and company matters, (iv) demonstrate exceptional organizational skills, (v) lead multiple projects simultaneously with accuracy, attention to detail, and adaptability in a fast-paced environment, and (vi) communicate clearly and professionally with internal and external audiences. Intermediate proficiency in the Microsoft 365 platform is required, specifically with Excel, Word, Outlook, and Teams.
Work Environment
This position operates in a climate-controlled business office environment from 8:30 am to 5:00 pm. Occasional overtime hours may be required as needed.
Compensation and Benefits: CAHEC is an equal-opportunity employer that offers a competitive compensation package which is based on a hiring range that is commensurate on experience, education, and level of responsibility. CAHEC also offers a very competitive benefits package.
For more information and how to apply: please visit www.cahec.com.
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