Office Assistant – School Bus Company

We are seeking a reliable and organized Office Assistant to support daily operations for our school bus transportation company. This position provides administrative support and serves as the first point of contact for drivers, staff, schools, parents, and visitors. The ideal candidate will have strong communication and organizational skills, experience with Microsoft Office, and the ability to work efficiently in a fast-paced, high-traffic office environment.

• Answer and direct incoming phone calls from drivers, schools, parents, and staff in a professional manner
• Perform accurate data entry and maintain organized records
• Contact drivers and staff regarding In-Service meetings, trainings, or schedule updates
• Assist with maintaining driver files, route documentation, and transportation records
• Maintain office equipment and ensure office supplies are stocked and organized
• Schedule meetings, trainings, and appointments
• Assist with daily route communication and relay important information between dispatch, drivers, and management
• Track and document driver attendance, call-outs, and schedule adjustments
• Help coordinate driver paperwork, forms, and compliance documentation
• Assist with incident or accident report documentation and filing
• Support the office with general administrative duties as needed

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and work effectively in a fast-paced office environment
• Professional demeanor when interacting with drivers, parents, school personnel, and staff
• Attention to detail and ability to maintain confidential information