Office Assistant Part-Time

Amerant Bank

Coral Gables, FL

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Relations, Customer Service Operations, Customer Support/Service, Data Entry, Establish Priorities, Executive Assistant Skills , Fax Machines, Financial Services, Follow Through, Interpersonal Skills, Mail Processing, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Operations, Order Supplies, Organizational Skills, Presentation/Verbal Skills, Printing, Professional Services, Risk, Schedule Development, Security Protocols, Telephone Skills, USA PATRIOT Act, Vendor/Supplier Management, Writing Skills
LOCATION
Coral Gables, FL
POSTED
6 days ago

This position serves as the first point of contact for clients, visitors, and team members, representing Amerant Bank with professionalism and courtesy. This role is crucial in creating a welcoming and secure environment while supporting daily administrative operations that contribute to the office's overall efficiency.


Duties and responsibilities include:

  • Greet clients, visitors, and employees with professionalism and courtesy. 
  • Answer and direct incoming calls using a multi-line phone system or Teams.
  • Manage appointment scheduling and visitor logs. 
  • Maintain the reception area’s and conference rooms' cleanliness and organization. 
  • Handle incoming and outgoing mail and deliveries. 
  • Assist with administrative tasks such as data entry, filing, and document preparation. 
  • Coordinate with internal departments to support client services and operations. 
  • Uphold confidentiality and security protocols in handling sensitive information. 
  • Order and manage office supplies and inventory.
  • Monitor access to the facility and ensure compliance with visitor policies.
  • Provide support to executive(s), teams, departments, Board Members, and guests as needed.   
  • Handle printing, faxing, mail/overnight packages, copying, filing, and email/messages.
  • Manage and expedite tasks, channel phone calls, and requests appropriately.
  • Assist with events, including meetings and special functions.
  • Support the Senior Executive Administrative Assistant and Executive Assistant and Office Administrators with various tasks, as needed.
  • Distribute correspondence, prioritize tasks, and ensure project follow-through.
  • Assist with daily operations, supply management, workspace organization, and service coordination.
  • Complete compliance training related to BSA, USA Patriot Act, OFAC, AML, and internal risk policies.
  • Other duties as required.

Minimum Education and/or Certifications Requirements:

  • High school diploma or GED required.

Minimum Work Experience Requirements:

  • 1–2 years of experience in a receptionist or administrative role, preferably in a financial or professional services environment.

Technical and/or Other Essential Knowledge:

  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).


This position is fully on-site in Coral Gables, not hybrid or remote eligible.


About the Company

A

Amerant Bank