Office Administrator
Burnett Specialists
Houston, TX
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JOB DETAILS
LOCATION
Houston, TX
POSTED
13 days ago
Schedule: Hybrid schedule (3/2) Benefits: Full benes offered including medical benefits, PTO and profit-sharing
JOB DESCRIPTION:
The Office Administrator supports the Managing Partner by providing strategic administrative leadership and operational oversight for multiple offices within an assigned region of the Firm. This role ensures consistent execution of firm policies and procedures, drives operational efficiency, manages cross-office initiatives, and serves as a primary operational leader for administrative, facilities, financial, and office services functions. The Office Administrator partners with firm leadership and practice groups to anticipate needs, resolve issues, and support a high-performance culture across offices. RESPONSIBILITIES:
- Provide day-to-day leadership and oversight for administrative operations across multiple offices in the assigned region.
- Coordinate local office practices with firm-wide policies, goals, and standards.
- Partner with different teams (e.g., IT, marketing, professional development) to support firm programs, technology rollouts, and internal initiatives.
- Working closely with supervisors and managers, directs and coordinates management of facilities, office services, duplicating, reception, housekeeping, litigation support services, secretarial management and travel.
- Partner with HR to develop staffing plans, manage recruitment, onboarding, training, and performance management programs.
- Provide coaching and mentoring to administrative personnel; facilitate professional development and continuous improvement.
- Lead employee relations processes locally, including counseling, disciplinary actions, performance improvement plans, and terminations in collaboration with HR.
- Oversee local engagement and retention initiatives tailored to the regional offices culture and needs.
- Conducts exit interviews.
- Manages space planning and executing interoffice moves.
- Ensures maintenance of office appearance.
- Develops and oversees security and emergency preparedness systems.
- Coordinates and communicates with parties outside the Firm such as insurance brokers, vendors, and health care providers.
- Other duties as assigned.
ESSENTIAL FUNCTIONS: The following essential functions are typical of functions which the individual occupying this position must perform unaided. A qualified person with a disability may request a modification or adjustment to the job or work environment (a reasonable accommodation), which the Firm will attempt to provide, unless undue hardship would result.
- Efficient utilization of software applications.
- Regular and reliable punctuality and attendance.
- Ability to access, input, and retrieve information from computer systems to prepare documents, reports, and correspondence with an important level of accuracy.
- Ability to perform work that may involve sitting or standing for extended periods while using a computer or participating in meetings (in person or virtual).
- Capacity to communicate and enunciate adequately, in person and via telephone, in a manner which can be understood by those with whom the employee is speaking.
- Capacity to reach forward to a height of forty-eight (48) inches, to a low of fifteen (15) inches, to the side of thirty-six (36) inches and to the low side of nine (9) inches above the floor.
- Willingness and capability to lift and movie boxes and containers weighing up to thirty (30)
- Ability to operate, configure, and troubleshoot standard office and legal technology.
- Ability to work cooperatively with other staff members, managers, and attorneys in a demanding and fast-paced environment.
- This is position is required to be in-office and on-sight.
- Four (4)-year college degree in business or management, in addition to a minimum of five (5) years of verified related work experience. Comparable work experience may be substituted for educational requirement.
- Work experience should be in large office administration or business management.
- Demonstration of strong leadership ability within large diverse workforce.
- Strong accounting and financial management skills.
- Strong organizational and communication skills are essential.
- Demonstration of good communication skills (written and verbal) and a command of the English language, including proper use of spelling and grammar.
- Must have solid computer skills including experience with word processing, spreadsheet, database and presentation programs.
- Ability to communicate persuasively and interact effectively with employees with varied backgrounds and levels of responsibility.
- Counseling and conflict resolution skills are essential.
- Ability to juggle multiple projects and respond quickly to changing priorities.
- Ability to evaluate problems and formulate successful solutions in a timely manner.
- Familiarity with federal labor and employment law and state law.
- Ability to work independently with little or no direction.
- Other duties as assigned.
- Maintains a current level of professional knowledge in large office management.
- Maintains a professional network and key resource contacts.
- Accepts responsibility for his/her individual personal growth and development.
- Adheres to all Firm policies with respect to risk management and human resources issues.
About the Company
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