Nurse Practitioner or Physician Assistant - Care Anywhere (Hybrid Night)
St. Luke's University Health Network
Allentown, PA
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Exciting new position with our Care Anywhere Practice!
The Advanced Practitioner (Nurse Practitioner or Physician Assistant) is responsible for providing healthcare services to patients under the supervision of, and/or in collaboration with, the attending physician. These services include, but not limited to, medical evaluation, treatment, counseling, and referrals. Consists of diagnostic evaluations, therapeutic remediation, surgical assistance, and pharmaceutical prescription
As with any other health care professional, the Advanced Practitioner is charged with being a patient advocate. The Advanced Practitioner will participate in patient satisfaction, quality, and performance improvement initiatives.
Care Anywhere Night Hybrid Position
SCHEDULE: onsite at West End Ortho Hospital Monday-Thursdays; Virtual Fri-Sun
The Care Anywhere Night Hybrid Advanced Practitioner (Physician Assistant or Nurse Practitioner) is a clinician who thrives in a changing environment where care delivery is enhanced through technology. This is a unique and innovative role, responsible for providing excellent patient care and experience in both the in person and virtual space. Customer Service and Compassionate and Empathetic communication skills will be critical in this roll.
Virtual Care – Night Coverage Care Anywhere Practice
During overnight hours (may vary in time), conduct live and interactive clinical assessments, diagnose and treat patients via our virtual care platform, including recommending suitable treatment plans and considering cost-effective treatment modalities including but not limited to prescribing medication and assisting in care coordination or escalation as appropriate and within scope of licensure.
Complete “eVisits” (Asynchronous) that come to the care anywhere pool
Complete scheduled visits escalated from our after hours nurse triage line
Respond to patient questions/messages that come through the portal to the care anywhere team or our Care Anywhere number
West End Ortho Hospital Coverage
Attend to medical/clinical needs of in house overnight surgical patients
Respond to nursing questions about in house patients and any medical emergencies
Collaborate with Physicians for escalation issues and arrange for transfer if necessary
Complete appropriate notes when care is provided
Clinical Concierge After Hours Practice Coverage
Answer calls from our Concierge Medicine Primary Care Practice Patients after hours via dedicated phone line (or other identified and approved communication method)
Provide guidance within scope of practice and escalate care as appropriate to include but not limited to virtual visit, handoff to other care location, orders, prescriptions, etc.
Document patient interactions and collaboration with Concierge Practice Attending Physician
Hospitalist Floor Call Support
Respond timely to floor calls from our Hospitalist Service for identified units/campuses
Document interactions and enter orders as appropriate
Collaborate with in house Hospitalist staff and Nursing
Additional Skills:
Basic technology skills – able to personally troubleshoot and patiently help others troubleshoot basic audio/video connections
Dynamic communicator - Able to connect with patients through technology.
Relationship Builder – Able to build care team relationships
Motivated and independent
Adapts easily to new processes and change
PHYSICIAL CONSIDERATIONS:
Sit up to 8 hours per day; 3 hours at a time.
Virtual providers must meet minimum care delivery requirements, including: high speed/broadband internet connectivity with a download speed of at least 25 download and 3 upload speed., a quiet setting with a neutral background to conduct visits from, and the ability to uphold patient privacy per SLUHN guidelines
While performing the duties of the job, the employee is regularly required to interact with customers in a remote manner, site, write, operate the computer and phone, speak intelligibly, and hear patient responses.
Specific vision abilities include the ability to view and read a computer screen and other electronic devices
EDUCATION:
Certified Registered Nurse Practitioner or Medical Physician Assistant with current license to practice in the state of Pennsylvania AND New Jersey, as determined by the job location. Physician Assistants must also have a current certification through the National Commission on Certification of Physician Assistants (NCCPA).
TRAINING AND EXPERIENCE: Two years experience in a similar setting is preferred. Current Basic Life Support (BLS) certification is required.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!