NOC Technician
Lancesoft
Canonsburg, PA
JOB DETAILS
SALARY
null
LOCATION
Canonsburg, PA
POSTED
10 days ago
Location:
Canonsburg, PA
Hybrid Schedule- Monday, Tuesday and Wednesday are in the office, Thursday and Friday are WFH.
Hours/Schedule:
2nd shift, 2PM –10PM EST, 8-hour days, five days a week, occasional
weekends and holidays as needed.
Top Skills:
Fiber/DAS/Small Cell (preferred), customer service and strong technical skills.
Education/Certifications:
•Associates degree or equivalent technical training in electronics or IT.
Experience/Minimum Requirements:
•Three (3) to Five (5) years of customer service and/or service dispatch experience
•Telecommunication and wireless experience preferred
Other Skills/Abilities:
•Knowledge of wireless telecommunications network management systems
•Excellent sense of personal accountability
•Excellent customer service skills with strong problem-solving skills
•Proficient with Microsoft Office and the ability to learn specialized system tools
•Skilled at completing tickets for maintenance purposes
•Ability to multi-task in a fast-paced environment
•Detail oriented with strong written and verbal skills
•Self-motivated with the ability to make critical decisions
•Knowledge of wireless communications is a plus
About the Company
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