NOC Engineer
Diverse Linx
Durham, NC
JOB DETAILS
LOCATION
Durham, NC
POSTED
30+ days ago
1. Network Monitoring
2. Handling IT P1/P2 escalation process
3. Perform SoP based troubleshooting
Network Operations Center (L1/L1.5 activities)
Monitoring network performance and service availability to detect issues promptly.
Investigating and troubleshooting network incidents to ensure quick resolution.
Analysing network traffic and event flows to identify patterns and potential inefficiencies.
Collaborating with IT support teams to maintain network health and performance.
Preparing detailed incident reports and communicating findings to stakeholders.
Thorough responsiveness and escalation process for non-resolvable and P1 alerts
All workdays from customer office
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
About the Company
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