Niche

Must Have Skills:

• Merchant Services Experience
• Comfortable working in a fast-paced environment with shifting priorities and deadlines.
• Proficiency with CRM tools, ticketing systems, and basic data entry/documentation standards.
• Solid Microsoft Office skill foundation
• Experience/Desire to contribute to the broader goals of the organization beyond your immediate job description

• Ability to troubleshoot technical issues related to hardware, software, and network configurations.
• Experience working with customers in hospitality, retail, or restaurant environments preferred.
• Strong understanding of POS systems, payment processing, and hardware components (iPads, printers, PAX devices, KDS, network equipment).
• Experience in software onboarding, technical support, customer success, or restaurant/retail POS implementation preferred.

Education:

• Bachelor required.