New Prep Shop Supervisor - Earthmoving
Milton CAT
Scarborough, Maine
Milton CAT is seeking an experienced New Prep Shop Service Supervisor. Responsible for the workflow and scheduling and work closely with Sales Managers, ISC’s and the technicians in the Prep Shop. Responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the Supervisor will be responsible for some or all of the functions and duties listed below. These may require working hours in addition to the normal work schedule for emergency calls or routine service as required.
Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you’re looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential.
Pay Range: $65k-$75k depending on experience. This is a salaried position with bonus potential.
Benefits include:
- Paid Time Off + 8 company paid holidays
- Health, Dental and Vision insurance options for Employee and Family
- Disability & Life Insurance Packages
- Competitive Retirement Plan
- Tuition Reimbursement – available to FT employees with 1 year+ of service
- Safety and Wellness Program
- Open and close service calls and maintain WIPX in AX.
- Maintain Schedule of repairs in AX.
- Control workflow of repairs.
- Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
- Coordinates the installations, testing, and operation of new machine attachments.
- Maintain rental fleet equipment, work tool inventory, yard organization.
- Prepares inspection and appraisal reports.
- Prepares accurate and complete service reports timely.
- Flexible to work occasional after hours when needed to meet customer needs.
- Supervise Service Technicians and engage in performance management by conducting annual and monthly reviews, coaching, counseling, and providing disciplinary action as needed.
- Assist in time-card entries, review, closing and invoicing work orders.
- Maintain a professional and proper personal appearance at all times adhering to company policy.
- Enforce safety policies and see that proper safety practices are followed at all times.
- Perform safety audits.
- Performs related duties as assigned.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
- Preferred experience on CAT heavy equipment or similar equipment.
- Proficient in mechanical systems (transmissions, engines, hydraulics, etc.).
- Proficient in the use of a computer and related software.
- Strong problem-solving skills and be detailed oriented with a high level of accuracy.
- Ability to perform duties with a sense of urgency, exceeding customer expectations.
- Ability to work with minimal supervision.
- Heavy equipment service/maintenance knowledge.
- Must be able to work in a dynamic, fast paced service environment.
This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
About the Company
Milton CAT
Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York.
We are a private company, founded in 1960, owned by the family who started the business fifty years ago. Since those early days, Milton CAT has grown to 12 locations, and over 1,000 employees. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand.
The company has two main divisions; Earthmoving and Power Systems.
The Earthmoving Division sells, rents and supports machinery and work tools for segments that include the construction, landscaping, forestry, mining, quarry, crushing and screening and municipal sectors.
The Power Systems Division sells, rents and supports power generators and air compressors, and has a specialized engineering group that develops customized power systems. Those Milton CAT locations close to water have a marine focus; an industrial group markets engines to manufacturers to power their own machines and the on-highway truck engine business is an important component for all our locations. Our Power Systems service technicians also work on bus and mobile home engines and they support natural gas distribution working at pipeline compressor stations.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.