New Patient Coordinator {167897}
A-Line Staffing Solutions LLC
Plantation, FL
New Patient Coordinator (Bilingual – English/Spanish Required)
Location: Plantation, FL
Pay Rate: $19.00
Schedule: M-F 8:30am to 5:00pm
Job Type: Full-Time
Job Overview
We are seeking a detail-oriented and customer-focused New Patient Coordinator to join our healthcare team. In this role, you will serve as the first point of contact for new patients, managing the intake and scheduling process while ensuring a smooth and positive patient experience.
This position plays a critical role in coordinating patient referrals, verifying insurance, and maintaining accurate records in a fast-paced clinical environment.
Key Responsibilities
- Manage the full new patient referral process from intake to scheduling
- Serve as the first point of contact for patients, providers, and external partners
- Answer incoming calls, respond to inquiries, and provide excellent customer service
- Collect and verify patient demographics, insurance, and referral information
- Register patients in the practice management system
- Verify insurance benefits and eligibility
- Schedule appointments and provide patients with visit details and instructions
- Follow up on missing medical records and required documentation
- Maintain and update provider schedules
- Collaborate with clinical staff to coordinate patient care and scheduling needs
- Accurately document and update patient records in EHR/PMS systems
- Ensure compliance with HIPAA and confidentiality standards
- Assist with resolving administrative and scheduling issues
Requirements
- Bilingual (English/Spanish) – Required
- High School Diploma or GED
- 2+ years of healthcare experience in patient access, scheduling, or revenue cycle (preferred)
- Strong knowledge of insurance verification and medical terminology
- Experience with EHR/PMS systems (preferred)
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
- Strong communication, organization, and multitasking skills
Key Competencies
- Strong customer service and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Sound judgment and problem-solving abilities
- High attention to detail and commitment to quality
- Adaptability and flexibility with changing priorities
Why Join Us?
- Be part of a patient-centered healthcare team
- Opportunity for career growth and development
- Collaborative and supportive work environment
- Make a meaningful impact on patient care
Apply Today!
If you are a bilingual professional with a passion for helping patients and strong administrative skills, we encourage you to apply!
About the Company
A-Line Staffing Solutions LLC
A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals