Network Solutions Sales Associate

Become our newest Network Solutions Sales Associate and be the go-to problem solver for Quantum Fiber customers - a role emphasizes human connection, clear communication, and timely resolution. We expect every Network Solutions Sales Associate to manage internet leads and demo Quantum Fiber technology benefits in person — all while turning everyday interactions into conversions.

Elite Executives is committed to continuous development, providing structured training and leadership opportunities. Our extensive programs encompass essential aspects of business management and prepare you with critical skills that will help you throughout your career as a Network Solutions Sales Associate.

Network Solutions Sales Associate Duties.

• Answer customer support inquiries in a customer-facing environment.

• Diagnose service issues and provide clear next steps.

• Escalate technical problems to specialized teams when required.

• Log detailed case notes and follow up until resolution.

• Maintain empathy and professionalism with frustrated customers.

• Meet quality metrics tied to customer satisfaction incentives.

• Educate customers on basic Quantum Fiber features and account tools.

• Participate in training to stay current on products and policies.

Network Solutions Sales Associate Qualities

• Experience in customer support or a related role is a plus.

• Excellent listening and problem-solving skills.

• Calm under pressure and patient with diverse customers.

• Comfortable using CRM and support ticketing systems.

• Strong written communication for chat and email support.

• Team-oriented with a willingness to learn.

• Availability for Tempe-based shifts and incentive-driven performance.

Performance incentives reward quality support and customer satisfaction.