Network Service Technician

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Network Service Technician to join their team onsite in Jacksonville, FL and provide end-user support.
Work Schedule: Monday - Friday, day shift, and seeking someone flexible to work scheduled projects that need to be completed after hours, and who can modify their schedule. Those events should be scheduled ahead of time.


Duties and Responsibilities:

• Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests

• Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues, including replacement of cabling or hardware components

• Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers

• Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration

 
Skills and Qualifications:

• Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

• Minimum 3+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)

• Minimum 3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required

• Minimum 3+ years of combined experience working in data centers, labs, or server room environments required

• Data center experience required

• Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)

• Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems

• Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents

• Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials

• SCADA experience

• Structured Network Cabling experience

  • Copper: Cat5, Cat5e, Cat6, Connector Types RJ45

  • Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC

• WIFI hardware experience

  • Wireless LAN Controllers

  • Wireless Access Points

• Networking experience

  • IP Addressing, Layer 2 VLAN, etc.

• Experienced in Ethernet Switching hardware

  • Chassis, Supervisor, Line Cards, Power Supplies, etc.

  • Transceiver Types – SX, LX, SR, LR, etc.

• Cable Troubleshooting Knowledge / Experience

  • Fluke Testers: Copper - Wire Map, Link Test, etc., Fiber – OTDR Testing

  • Fluke Aircheck: Wireless Testing

 
 
Wage Range:
The rate for this position is between $28.13 - $41.25 per hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
 
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
 
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
 
Expiration Date: 
This posting is anticipated to remain open until 3/28/2026.
 
CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.  We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.  For more information, visit www.compucom.com.