Network Operations Center (NOC) Technician (Remote)
A-Line Staffing Solutions LLC
Atlanta, GA(remote)
Title: Network Operations Center (NOC) Technician
Pay Rate: $21.07/hr
Location: Work from Home
Schedule: Mon – Fri, 7:00AM – 5:00PM EST
Note: This is a W2 contract role – C2C, 1099, & 3 rd party candidates WILL NOT be considered
We are seeking a proactive and technically skilled NOC Technician to support the deployment, configuration, and maintenance of network infrastructure across retail locations. This role involves real-time collaboration with the Remote Operations Center (ROC) team and onsite Technicians to apply network changes, conduct upgrades, and ensure seamless technology rollouts.
Key Responsibilities:
· Apply and validate network configurations (routers, switches) during store deployments
· Execute on-the-spot changes to network settings in coordination with ROC and field technicians
· Administer the technology deployment plan to support the rollout of new solutions, enhancements, or upgrades
· Perform hardware upgrades and replacements for network equipment, as needed
· Monitor store network performance and respond to incidents in real-time
· Troubleshoot connectivity issues and escalate complex problems to senior engineers, when necessary
· Collaborate with internal teams to maintain accurate documentation of systems, configurations, and troubleshooting procedures
Key Qualifications:
· 2+ years of experience in a NOC, network support, or deployment role, with strong prior experience in a Network Operations Center (NOC) or similar technical support environment
· Basic understanding of networking protocols (TCP/IP, DNS, DHCP) and familiarity with network monitoring and ticketing tools
· Excellent communication skills and ability to work collaboratively with remote and on-site teams
· Hands-on experience with Mist by Juniper for switch and wireless network management preferred
· Strong troubleshooting and analytical skills preferred
· Experience with ticketing systems (e.g., ServiceNow, Jira) preferred
· A minimum of an Associate’s Degree in Information Technology, Networking, or other related field
About the Company
A-Line Staffing Solutions LLC
A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals