Network Administrator
ConnectLife
Williamsville, NY
A career with ConnectLife is an opportunity to make a difference in the WNY community and in the lives of all those who have been touched by organ, eye, tissue, and blood donation. ConnectLife is much more than a 9-5 job, it is an opportunity to save and enhance lives.
Network Administrator
Location: ConnectLife Headquarters at 4444 Bryant and Stratton Way, Williamsville, NY 14221
Pay:
Exempt
Salary Range: $66,784.00 - $89,045.00 annually
Pay will commensurate with relevant qualifications, skills, and experience.
Schedule:
Monday-Friday, 8:00am-4:30pm
Requirement: IT on-call schedule for 1 week, occurring every 5 weeks
Job Summary
The network administrator is responsible for maintaining the networks and systems that keep our organization running. From maintaining ironclad security to supervising network operations and updates, the network administrator is not only IT support but also the thread that connects all operations. Deep technological expertise with a wide range of computer systems, hardware, and software is essential for the network administrator to excel in this role
Education Requirements:
- Bachelor’s degree preferred in the field of computer science or related field.
- Industry certifications (CCNA, CCNP, CISSP) with applicable experience is also acceptable.
Experience:
- 2+ years equivalent work experience in a network administrator role.
- Experience with Fortinet, VergeOS, Microsoft Windows and Azure platforms strongly preferred.
Knowledge, Skills, and Abilities:
- Must have excellent listening and verbal communication skills including communicating with diverse individuals.
- Must be detail oriented and work with a high degree of accuracy on multiple priorities.
- Must have patience and persistence in solving problems, maintaining focus and emotional control through interruptions and stress.
- Comprehensive knowledge of networking concepts and computing infrastructure.
- Proven skills in computing and network engineering, operations, security, and performance analysis.
Required Physical Demands:
- Frequent sitting, standing, walking, bending, squatting, and kneeling.
- Frequent lifting, carrying, pushing, pulling up to 10lbs. Occasional lifting, carrying, pushing, and pulling up to 50lbs.
- Occasional reaching forward, lateral, and overhead.
- Continuous receiving detailed information through written, electronic, and oral communication.
- Frequent clarity of vision at near and/or far distances.
- Continuous talking, expressing, and exchanging ideas by means of verbal communication.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need to request an accommodation, please speak to the Human Resources Department.
Essential Job Functions:
- Design, install, configure, test, document, maintain, monitor, and troubleshoot local area network (LAN), wide area network (WAN), Voice over Internet Protocol (VoIP), wireless, and all other data and telecommunication networks. This includes all aspects of infrastructure: hardware, software, cabling, services, etc. Adhere to policy for configuration, troubleshooting and remediation.
- Design, install, configure, test, document, maintain, monitor, troubleshoot and audit security processes and configurations to protect all systems from unauthorized use. This includes but is not limited to anti-malware, intrusion detection systems, firewalls, access policy, and penetration testing.
- Work with other IT staff to fully support computing environments for availability and functionality. Aid in design, implementation, testing and documentation of business continuity and disaster recovery plans. Maintain current knowledge of plan executables. Respond to emergency outages in accordance with business continuity and disaster recovery plans.
- Analyze, diagnose, and resolve end user problems both on-site and remote. Recommend and implement corrective hardware and software solutions, including repair.
- Define best practices and support procedures. Prepare and ensure accuracy of documentation and procedures. Develop and implement training as needed.
- Stay up to date on network, security and computing products, services, protocols, best practices and standards in support of procurement and development efforts. Evaluate and recommend hardware and software products. Write technical specifications for purchase of hardware and software as needed.
- Coordinate, manage and supervise vendor and contractor contracts, products, and services to ensure compliance with policies and procedures.
- Receive, prioritize, analyze, document, and respond to incoming calls, e-mails, and IT tickets regarding network problems and requests from staff. Assist IT help desk technician with tickets involving network issues and configuration.
- Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring data.
- Assist the Director of IT with additional special projects and tasks as needed.
- Perform on call after hours support on rotating scheduled basis.
- Maintain/obtain any necessary certifications and training required for the position as needed.
What We Offer
- Health Insurance
- Employer Sponsored Dental & Vision insurance
- Employer Sponsored Life insurance
- Paid vacation & sick time on a accrual basis beginning on day 1
- 401(k) after one year of service with 3% employer contribution
- Employee Referral Bonuses
- Mileage Reimbursement
- Pet insurance
- And more!