Merchandiser Accountability Supervisor

Company Overview

For over 15 years, OneSource Distributing has delivered dependable, high‑quality in‑store merchandising services to a major grocery chain and a national used‑goods retailer. We specialize in merchandising magazines, greeting cards, and everyday consumer products, ensuring shelves are organized, stocked, and visually appealing.  We are servicing over 500 stores either weekly or bi-weekly.

Our field teams execute consistent retail standards, including planogram compliance and product rotation. With strong retailer partnerships and a reputation built on trust and performance, we continue to provide efficient, result‑driven merchandising solutions nationwide.

Position Summary

We are looking for a results‑driven, detail‑oriented Merchandiser Program Manager. This role recruits and hires qualified merchandisers, ensuring they meet company standards. Responsibilities include implementing accountability measures, supporting retail partners, and promoting a positive work environment.

Key Responsibilities

•             Full‑Cycle Recruitment: Manage the entire hiring process for merchandiser roles, from job posting through offer and onboarding.

•             Candidate Evaluation: Assess candidates for technical merchandising skills (planogram interpretation, inventory management) and essential soft skills (communication, reliability, problem‑solving).

•             Hiring Manager Collaboration: Work closely with other program managers to understand staffing needs, refine job requirements, and align candidate profiles.

•             Candidate Experience: Maintain a positive, professional candidate journey through prompt communication, clear expectations, and transparent feedback.

•             Compliance: Ensure all hiring practices follow federal, state, and local employment laws.

•             Daily Oversight: Review merchandiser schedule adherence and address attendance or performance concerns promptly.

•             Performance Management Support: Implement company‑policy‑based performance reviews, improvement plans, and terminations when necessary.

•             Relationship Building: Maintain strong, respectful working relationships with employees and retail partners, supporting the company mission of exceptional customer service and employee care.

Qualifications & Skills

•             Experience: Proven experience in recruitment or talent acquisition; retail or merchandising recruitment experience strongly preferred.

•             Industry Knowledge: Understanding of retail operations, merchandising principles, and skills needed for success (visual display, inventory control, planograms).

•             Communication: Excellent written and verbal communication skills; able to build rapport with diverse stakeholders.

•             Technical Skills: Proficiency with ATS platforms, job boards, and social media sourcing tools.

•             Problem‑Solving: Strong critical thinking skills with the ability to adapt strategies as needed.

•             Education: High school diploma required. Equivalent experience or a bachelor’s degree in HR, Business Administration, Marketing, or related fields is a plus.

•             Remote Work: Demonstrated success working independently in a remote environment.

•         Computer skills: familiar and proficient in smartphone applications, excel spreadsheets, and remote ERP proficiency to troubleshoot independently.

•             Professional Conduct: Commitment to kindness, respect, and service‑oriented communication with both employees and retail partners.