Medical Records Technician

We are seeking a detail-oriented Medical Records Technician to join our healthcare team in Blacksburg, VA . This role is responsible for maintaining accurate patient records, ensuring proper documentation in the electronic medical record (EMR), and supporting clinical and administrative staff with medical records management. The ideal candidate is organized, dependable, and knowledgeable about medical records processes and confidentiality regulations.

• Scan and attach all internal and external correspondence and electronic medical reports into patients’ medical record charts according to established filing systems.

• Pull charts for scheduled appointments in advance following departmental guidelines.

• Ensure all appropriate documentation for scheduled patient visits is included in patient charts.

• Print, mail, and/or fax patient chart information as requested and authorized.

• Document all processes and maintain accurate records.

• Release medical records information to authorized persons or agencies in compliance with state and federal regulations.

• Compile and maintain patients’ medical records to document conditions, treatments, and support research or quality improvement initiatives.

• Pick up out guides from designated locations and return them to medical records.

• Catalogue charts for storage and maintain electronic tracking reports.

• Submit chart retrieval requests from storage when necessary to fulfill medical record requests.

• Make copies of dictated interval notes as required.

• Monitor physician dictation completion within the EMR and notify physicians who are behind.

• Maintain records of new patients for weekly physician OCM meetings.

• Support front office operations by providing backup assistance when needed.

• Send dictations to referring providers via manual fax, RightFax, or electronic Direct Messaging.

• Log FMLA and disability forms for provider completion.

• Mail or fax completed forms and notify patients once completed.

• Send outgoing faxes and distribute incoming faxes.

• Prepare correspondence, memos, forms, and other documentation as requested by the supervisor.

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• High school diploma or equivalent required

• Previous medical records, health information, or healthcare administrative experience preferred

• Familiarity with EMR/EHR systems strongly preferred

• Knowledge of HIPAA and medical records confidentiality regulations

• Strong attention to detail and organizational skills

• Ability to manage multiple tasks and meet deadlines

• Proficiency with office equipment including scanners, fax machines, and computers

• Strong communication and teamwork skills

• Office-based healthcare setting

• Standard weekday schedule with no weekends

• Collaborative medical team environment