Medical Receptionist - Pulse Heart Institute Vascular Services
MultiCare Health System
Olympia, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Administrative Skills, Cardiology, Cardiovascular, Congestive Heart Failure, Customer Support/Service, Disease Intervention, Healthcare, Hospital, Interpersonal Skills, Leading Edge Technology, Mail Services, Medical Office Administration, Medicine, Office Equipment, Organizational Skills, Payment Posting, Reconciliation, Secondary School, Telephone Skills, Vascular Surgery
LOCATION
Olympia, WA
POSTED
30+ days ago
MultiCare's Pulse Heart Institute is a physician led institute with multi-specialty partnership with Cardiothoracic surgery, vascular and cardiovascular service lines. Our team and state-of-the-art programs create a world-class health care organization and the destination center for cardiac, thoracic, and vascular care with complex structural heart disease and interventions, advanced heart failure service as well as advanced imaging with cutting edge technologies.
FTE: .01 Per Diem, Shift: Days, Schedule: Mon-Fri 8 hour shifts
Must be open to working at all clinic locations: Olympia, Tacoma Auburn and Puyallup, but primarily locations will be Olympia and Tacoma.
Position Summary
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.
Requirements
Post high school office procedures preferred
Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
Customer service experience
Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
Why Choose Pulse?
Belonging: We work to create a true sense of belonging for all our caregivers
Mission-driven: Together, give people their best life. Pulse Heart Institute makes the complex world of cardiovascular care simple for our patients
Award-winning: Chest Pain - MI Registry Platinum Performance Achievement Award for several years running. Across the state of Washington, MultiCare hospitals with Pulse units were the facilities to achieve this award in 2024
Employee-centric: MultiCare is consistently ranked among "America's Best Employers by State" by Forbes
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V
About the Company
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