Medical Receptionist - Patient Service Specialist

Position: Medical Receptionist - Patient Service Specialist

Location: 4698 E. Michigan Street, Orlando, FL 32812 and 1400 S Orlando Ave Suite 207 Winter Park FL 32789

Type of Employment: Full-time

Schedule: Monday-Thursday 10:00am-7:00pm, Friday 9:00am-6:00pm

Compensation: $16.50-$18.00/hour pending experience

When patients enter our outpatient physical therapy center in Orlando, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

This is a split position and requires candidates to work at both the Orlando and Wintter Park Clinic.

Why Join Us: 

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists! 

Responsibilities:

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum:

• High School Diploma or GED

Preferred:

• Insurance Verification Experience
• 1 Year of Medical Office Experience

Equal Opportunity Employer/including Disabled/Veterans