Medical Receptionist

Harvard Resource Solutions is seeking a Medical Receptionist for their healthcare client in Oak Park on a temporary basis.

In office

Hours: 8:30 - 4:30 or 9:00am - 5:00pm 

SUMMARY 
Our client is looking for a responsible Medical Receptionist to support the doctors and physician assistants' work. As a Medical Receptionist you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality and in a timely manner.

Duties of Medical Receptionist 
    Greets visitors and obtains pertinent information, assuring all clients are guided to the correct individual upon arrival 
    Provide excellent customer service to all incoming and exiting guests or patients
    Answer and route all calls to the appropriate staff member or voicemail
    Maintain a log of calls requiring further action
    Provide information in response to inquiries in a professional manner
    Accurately take and deliver messages
    Transfer patients who are cancelling to their treating clinician
    Assist Scheduling Coordinators with waitlist management
    Facilitate completion of registration paperwork 
    Collect ID and insurance cards from new patients
    Data entry into EHR and Scheduling software
    Performs routine clerical tasks
    Maintains clean and orderly reception area
    Provide clerical support to clinical staff
    Ability to work within mental health, Traumatic Brain Injury and/or other patient populations 
    Participates in TJC accreditation activities as related to the position.
    Complies with professional, ethical, and legal standards.
    Adheres to company philosophy of care, mission, values, and corporate culture.
    Other duties as assigned

Requirements of Receptionist
    Proven working experience as a medical Receptionist preferred
    Knowledge of medical office management systems and procedures.
    Excellent time management skills and ability to multi-task and prioritize work.
    Social perceptiveness and service oriented.
    Excellent written and verbal communication skills.
    Strong organizational and planning skills.
    Proficiency in MS Word and a EHR system ( Advanced MD, Referral MD) 
    Associates degree, preferred, not required.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to R

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position. 

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.

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