Medical receptionist, Monday- Friday
Ophthalmology Associates
Arnold, MD
Currently seeking a medical front desk receptionist with a professional, pleasant demeanor and strong customer service skills
General job description:
Greet patients and answer the phone in a courteous and professional manner
· Collect and input accurate demographics insurance and all other billing information
· Schedule appointments
· Perform any other duties necessary to provide efficient, timely services to the patients, their families and providers—while providing exceptional customer service
Requirements (Knowledge, Skills & Abilities):
Ability to exercise judgment and independence to provide services necessary to meet the patient and their family’s/guests’ needs
· Must be able to type and file accurately with precise data entry skills
· Ability to schedule and register patients rapidly and accurately
· Ability to maintain confidentiality of patient information
· Understanding of scheduling process/software
· Provide clear written and verbal communication
· Detail oriented
· Ability to multi-task and be organized
Experience Requirements:
Previous exceptional customer service background preferably in a healthcare setting