Medical Receptionist
trak group
Loveland, OH
Medical Receptionist
Setting/Hours: 100% In-Office | M 7: 30-7, T 7: 30-5, W 7: 30-5, Th 7: 30-7, F 8-5, Sat 8-12, and possibly Sun 8-12
Join trak group in partnering with a growing client in Loveland, Ohio that’s expanding its Shared Services team.
Responsibilities:
Serve as the first point of contact for patients, providing a welcoming and professional experience
Coordinate scheduling by booking and confirming appointments to support efficient clinic operations
Maintain accurate patient records through detailed data entry and organization
Manage incoming calls and direct inquiries to the appropriate departments
Support insurance processes by verifying coverage and assisting with claims
Ensure patient confidentiality and compliance with privacy regulations
Collaborate with medical staff to keep daily operations running smoothly
Handle general administrative duties to support overall office efficiency
Skills:
Strong communication and interpersonal skills with the ability to create a positive patient experience
Highly organized with excellent attention to detail and accuracy
Proficient in medical office systems and electronic health records (EHR)
Ability to manage multiple tasks effectively in a fast-paced environment
Working knowledge of medical terminology and insurance processes
Customer-focused with a patient-first mindset
Understanding of HIPAA guidelines and commitment to maintaining compliance
Qualifications:
High school diploma or equivalent required, with additional training or certification in a medical or administrative field preferred
Prior experience in a medical office or healthcare setting is beneficial
Ability to work both independently and collaboratively within a team environment
How to Apply: Please submit your resume and cover letter to trakinfo@thetrakgroup.Com.
If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
About the Company
trak group
trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.
trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.
Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.