Medical Office Receptionist, Tremont location

Medical Office Receptionist, Hopedale location

 
HMC Offers:

• Tuition Reimbursement

• Starting wage of $16 per hour

• Opportunities to learn and grow within the organization

• Excellent benefits - health, dental, vision, and life and disability insurance

• Quality childcare located on site

• HMC Wellness Center membership

• 401(k) plan with employer match

Employee Daycare Rates

• Infants (6 weeks to 15 months) - $133 weekly, $27 daily

• Toddlers (15 months to 2 yrs) - $126 weekly, $26 daily

• 2 years to 3 years - $119 weekly, $25 daily

• 4 years to 5 years - $112 weekly, $23 daily

 

About Hopedale Medical Office in Tremont

The Medical Office located in Tremont, IL  is committed to providing exceptional patient care in a welcoming, community-focused environment. Our team supports multiple physicians across our Tremont office, Hopedale office, and satellite locations, ensuring every patient receives professional, efficient, and compassionate service.

Job Preview

We are seeking a Physicians’ Office Receptionist to serve as the first point of contact for patients visiting our Hopedale Medical Arts office and satellite clinics. This role is essential in creating a positive patient experience through professional communication, accurate scheduling, and dependable administrative support.

While this position is primarily based in our Tremont office, flexibility to assist at satellite locations—including occasional Saturdays—is required.

Responsibilities:

• Unlock office and prepare for patients. 

• Answer incoming phone calls, assisting patients with scheduling needs or transferring to the appropriate department/person requested.

• Take concise, accurate messages for nursing staff and physicians.

• Greet patients; gather and update all necessary information upon arrival.

• Update schedules in the appropriate EMR.

• Schedule appointments according to individual providers’ schedules and the type of service requested.

• Maintain Medical Arts policies and procedures; update as needed.

• Refer patients in need of payment arrangements or financial assistance to the physician billing office.

• Schedule follow-up appointments as directed and provide patients with written appointment reminder cards.

• Collect necessary payment at time of service.

• Make reminder phone calls for upcoming appointments.

• Maintain schedules for consulting physicians, notifying their home office as per their individual preference.

• Complete lab requisitions and outpatient services requisitions, and direct patients to the outpatient admitting office.

• Complete end of day procedures.

• Assist with the ordering and restocking of office supplies as needed.

• Perform other related work as required or requested.

• High school diploma or the equivalent is required.

• Excellent customer service skills and interpersonal skills, as well as compassion and caring, are required.

• Proficiency in MS Office is required.

• Ability to multitask and remain calm under pressure is required.

• Ability and willingness to work at Medical Arts and all satellite offices (Atlanta, Delavan, Mackinaw, Manito, and Tremont) is required.

• Previous medical office experience is preferred.

• ICD-9 and medical terminology knowledge is strongly preferred.

 Physical demands:

• Ability to lift and move up to 25 lbs.

• Able to communicate with peers and patients.

Compensation details: 16-17 Hourly Wage

PI51ee8927998c-25401-40160819