Medical Office Receptionist
Summit Pain Management
Fort Wayne, IN
Job description:
Job Purpose:
Serves patients by greeting and assisting them; scheduling appointments; maintaining records and accounts.
Duties:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
* Helps patients in distress by responding to emergencies.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Managerial experience, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality
Job Type: Full-time
Benefits:
401(k)
AD&D insurance
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Ability to Commute:
Fort Wayne, IN 46804 (Required)
Ability to Relocate:
Fort Wayne, IN 46804: Relocate before starting work (Required)
Work Location: In person
Medical Office Receptionist at a fast growing private pain practice. Serves patients by greeting and assisting them; scheduling appointments; maintaining records and accounts.
About the Company
Summit Pain Management
At Summit Pain Management, we understand you are the most important person in our practice. We take great pride in listening carefully to your concerns and understanding the pain you are experiencing. Our team of healthcare professionals will work with you to create a comprehensive plan to manage your pain.
We believe that your life, your pain, and your choice matter the most. We will take the time to listen to you, treat your pain, and earn your trust. At Summit Pain Management, we are committed to providing you with the highest quality care to help you regain a quality life that allows you to function as normally as possible.