Medical Collections Specialist
Atrium Staffing
Lithia, FL
Our valued client, a reputable and fast-growing outpatient clinic, is seeking a Medical Collections Specialist to join their dynamic Revenue Cycle department. The Medical Collections Specialist is a quintessential people person who loves coming up with new ideas, has a customer service approach, and is goal-oriented.
Salary/Hourly Rate:
$19/hr - $23/hr
Position Overview:
This Medical Collections Specialist will be joining the cohesive Revenue Cycle team, reporting directly to the Billing Manager, and will be responsible for the full cycle medical collections process. This is an extraordinary opportunity for a Medical Collections Specialist professional to join a growing medical group with progression opportunities and upside.
Responsibilities of the Medical Collections Specialist:
- Read an EOB and patient account ledger.
- Run and maintain weekly reports.
- Follow up with patients to collect monies owed.
- Assist patients on the phone and in-person regarding the patient account.
- Research patient accounts and answer patient questions.
- Set up payment plans according to predefined guidelines.
- Educate the patient regarding their bill.
- Manage the work files and make outbound calls to patients or the responsible parties.
- Monitor accounts to ensure statements are being distributed and payments are being made.
- Monitor the aging of all patient balances and escalate as needed.
- Responsible for resolving escalated calls from Customer Service Reps to the next level.
- Document and update insurance information when necessary.
- Perform related duties as assigned by the supervisor.
- Maintain compliance with all company policies and procedures.
- Type a minimum of 35 wpm.
- Minimum 2+ years of experience in Medical Collections Specialist.
- Working experience with patient collections and reading EOBs.
- Must have experience within a medical center or healthcare setting.
- Ability to meet deadline requirements and manage multiple projects simultaneously, set priorities, identify, and address problematic situations.
- Experienced in working in Orthopedics and/or outpatient clinics.
- Experienced in working within a hospital or surgical setting.
- Experienced in working within other areas of Revenue Cycle Management.
- Associate's degree or higher is preferred but not required for this position.
- Medical, dental, and Vision (Single/Family) provided.
- 401(K) with company match.
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 391765
About the Company
Atrium Staffing
Founded in 1995, Atrium is a privately held, woman-owned staffing and recruitment firm. Our mission is to find people jobs they love and create custom staffing and contingent workforce solutions for our clients’ toughest business challenges. We remain dedicated to our founding Applicant-Centric philosophy, the personalized service we offer to every client and the importance of hiring talented, hard-working internal staff who embody our core values every day! Everyone we place and every problem we solve is made that much more rewarding by the motivated, engaging people that make up our team.
Our Staffing Specialities include:
Administrative Support
Since 1995, we’ve found thousands of Executive Assistants, Receptionists, Administrative Assistants, Data Entry Professionals, Office Managers and Paralegals jobs that they love. With that much experience, you can rest assured our Recruiters will find you the right job, faster. Whether you are looking for ongoing, temporary work or a fulfilling full-time job, we work with some of the most coveted companies in the world.
Creative & Marketing
Our creative recruitment team has one goal; getting you the job you want and deserve. Whether you’re a Digital Creative, Front End Developer, Graphic Designer, Digital Marketing, Copywriter, UX Strategist or Art Director, we have the industry connections and expertise to match you with the right position. If you are a creative professional looking for an agency advocate, contact us and get started now.
Customer Experience
Our Customer Experience opportunities include job openings at the hottest companies in your area – from e-commerce, to on-demand transportation services, to the rapidly-growing meal delivery industry. Our candidates love working one-on-one with our Customer Experience Recruiters and gaining access to these cutting-edge customer service hubs. Our jobs range from Brand Ambassador to Client Retention Specialist and Live Chat Representative.
Fashion & Lifestyle
Our employment agency partners with the most in-demand brands and fashion houses in the world placing freelance and full-time talent. Whether you’re an intern trying to take the leap to employee or a fashion veteran looking to make a calculated move, we have the industry connections to get you there. Our Recruiters are Designers, Buyers and Merchandisers themselves who guide candidates through the interview process, review their portfolios and truly get to know them. We’re thorough because we want to ensure that, in the end, all of our placements are a perfect fit. No pun intended.
Finance & Accounting
Atrium is a staffing agency that represents the best finance and accounting professionals in today’s market, from entry-level Payroll Associates and Accountants, to Controllers and CFOs, who are eager for their next opportunity. Our expert Recruiters leverage their unparalleled industry experience and deep-rooted relationships with their clients, gaining you access to the top temp, temp to hire and direct hire opportunities.
Human Resources
We understand human resources because we ARE human resources. Our HR recruitment team is actively placing Benefits Specialists, HR Managers, HR Directors, HR Generalists, HR Coordinators and other Human Resource Professionals every day in jobs they love. Whether you are a recent graduate looking to break into the industry, or a seasoned HR vet, we have the connections and experience to take your career to the next level.
Real Estate
We are matching qualified Property Managers, Property Assistants, Lease Administrators, Facilities Managers, Tenant Services Coordinators and other real estate and property management professionals with temp, temp to hire and direct hire jobs every day. Our recruitment firm’s dedication to quality allows us to deliver the highest levels of service to candidates in the commercial, retail and residential real estate professions.
Scientific
At our employment agency, we find excitement in connecting talented scientific professionals with outstanding companies across the United States. Jobs can be temporary for employees to gain valuable industry experience or long-term roles that will develop or even change an employee’s career path. Much of the thrill we get out of helping someone launch or advance their career comes from the fact that our Scientific Recruiters are industry professionals. Why wouldn’t you want chemists, lab techs and compounders making the match for you?
Supply Chain & Operations
In an industry that’s so rapidly changing like Supply Chain & Operations, you need an experienced team of Recruiters that understands the nuances involved in your job search. Whether you are looking for a new opportunity as a Director of Procurement, a Manager of Supply Chain or Plant Manager – we have long-standing relationships with top firms across the nation.