Medical Billing Specialist

Great Lakes Medical Imaging (GLMI)

Reports to: Billing Manager

Location: GLMI Billing Office (Remote capability available)

Status: Non-Exempt

Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles, and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17–$22 per hour.

Position Overview

The Medical Billing Specialist plays a critical role in ensuring accurate and timely reimbursement for services provided by GLMI. This position is responsible for identifying and correcting denied claims, following up with insurance carriers on unpaid accounts, reviewing insurance portals for patient responsibility, and supporting patients with billing-related questions.

Key Responsibilities

• Identify, correct, and resubmit denied claims
• Follow up with insurance carriers regarding unpaid or unresolved claims
• Process real-time Medicaid claims through Epaces
• Review insurance carrier websites to determine patient out-of-pocket expenses
• Make outgoing calls to patients regarding financial responsibility prior to visits
• Review and interpret insurance Explanation of Benefits (EOBs)
• Answer incoming patient billing calls and process payments
• Prioritize workload to meet monthly productivity goals
• Adhere to companywide and interdepartmental policies and procedures
• Perform other duties as assigned by management

What We're Looking For

• Proficiency in Microsoft Excel
• Strong computer skills and ability to operate standard office equipment
• Professional and courteous telephone communication skills
• Ability to read, understand, and follow written and verbal instructions
• Strong organizational skills with high attention to detail
• Ability to multitask and manage competing priorities
• Ability to build and maintain positive working relationships

Qualifications

• High School Diploma or GED required.

Physical & Mental Requirements

• May lift up to 25 pounds
• Ability to sit, stand, walk, and use a keyboard for extended periods
• Ability to communicate clearly with patients in person and over the phone
• Ability to work effectively in a fast-paced office setting
• Ability to make decisions and think quickly

The Great Lakes Way

• Personalize the Experience – Greet warmly and treat everyone with respect
• Own It, Do It – Follow through and take responsibility
• Perform as One Team – Support colleagues and maintain positivity
• Strive for Excellence – Continuously seek improvement

Apply Today

If you are detail-oriented and ready to make an impact, apply today and become part of Great Lakes Medical Imaging.